TM Uptake Management Specialist

Socket.dev; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking a TM Uptake Management Specialist to support the Senior Manager in allocation and capacity optimization for export trades from North America. You will develop allocation initiatives aligned with our multi-year strategy, assess performance, analyze root causes, and help build tools to enhance allocation and capacity management across the business.

The role requires collaboration with ship planners, pricing, and commercial teams, and the ability to forecast voyage utilization

Qualifications

• Bachelor's degree required; preference for Maritime Academy, Business Administration, Supply Chain or Logistics.
• Operational experience in shipping, logistics or transportation industry required; Sales Steering experience preferred.
• Strong understanding of Hapag-Lloyd's global product portfolio, network, and partner offerings.
• Knowledge of Hapag-Lloyd applications, including FIS and QlikView.
• Advanced proficiency in Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Responsible for Allocation and Capacity Management on designated Ship Systems / Trades.
• Creation of Voyage Allocations and Customer Allocations as per alignment with TM Pricing & Steering.
• Manage and optimize utilization for the vessel within Region RNA across all allocation scopes (trades).
• Liaise with ship planners on space-related topics and operational restrictions.
• Liaise with QSCs for CSB-related topics (vessel balancing), as well as PTO topics.
• Close cooperation with TM Pricing & Steering regarding booking development and respective market situation.
• Alignment with Area Commercial Steering.
• Predicting the voyage utilization.
• Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines.
• Predict booking developments and liaise with TMPS.
• Responsible for shipment acceptance handling, including waitlist handling.
• Prioritization of cargo in case of an overbooking situation, based on commercial rules, operational and cost aspects.
• Cooperation on ad hoc schedule adjustments / optimizations in collaboration with Voyage Control/Fleet Support Center and Regions.
• Participate in meetings and discussions with relevant stakeholders.
• Back up for other members of the team, as needed.
• Reporting to the Manager/Senior Manager Allocation Management.

Skills

Communication skills

Interpersonal skills

Negotiation

Decision making

Analytical thinking

Ownership mindset

Cross-team collaboration

English fluency

Flexible schedule

Education

Bachelor's degree in Maritime Administration or related field

Maritime Academy

Supply Chain degree

Logistics degree

Business Administration degree

Tools

FIS

QlikView

Excel

PowerPoint

Job description

As the TM Uptake Management Specialist, you will support the Senior Manager of TM Uptake Management focusing on allocation and capacity optimization for the export trades from North America. You will develop allocation management initiatives and processes aligned with our multi-year strategy. You will assess business performance, analyze root causes and support the development of processes and tools for enhancing the allocation and capacity management of our business

Responsibilities

• Responsible for Allocation and Capacity Management on designated Ship Systems / Trades

• Creation of Voyage Allocations and Customer Allocations as per alignment with TM Pricing & Steering

• Manage and optimize utilization for the vessel within Region RNA across all allocation scopes (trades), all Geo Forms for full and MT containers

• Liaise with ship planners (own or partner line) on space-related topics and operational restrictions (e.g. draft, ballast & bunker, stack weight, etc.)

• Liaise with QSCs for CSB-related topics (vessel balancing), as well as PTO topics (e.g. terminal build up, load lists)

• Close cooperation with TM Pricing & Steering regarding booking development and respective market situation

• Alignment with Area Commercial Steering

• Predicting the voyage utilization

• Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines

• Predict booking developments and liaise with TMPS

• Responsible for shipment acceptance handling, including waitlist handling

• Prioritization of cargo in case of an overbooking situation, based on commercial rules, operational and cost aspects

• Cooperation on ad hoc schedule adjustments / optimizations in collaboration with Voyage Control/Fleet Support Center and Regions

• Participate in meetings and discussions with relevant stakeholders

• Back up for other members of the team, as needed

• Reporting to the Manager/Senior Manager Allocation Management

Qualifications

• Bachelor's degree required. Preference will be given to candidates with a degree from a MaritimeAcademy,BusinessAdministration,SupplyChain,Logistics,Transportation,ora related field.

• Previousoperationalexperiencewithintheshipping,logistics,ortransportationindustry required. Sales Steering experience is preferred.

• StrongunderstandingofHapag-Lloyd'sglobalproductportfolio,network,andpartner offerings.

• ComprehensiveknowledgeofHapag-Lloydapplications,includingFISandQlikView.

• AdvancedproficiencyinMicrosoftOfficeSuite,particularlyExcelandPowerPoint.

• Abilitytoanalyzedataandmakeinformedbusinessrecommendations.

• Demonstratedabilitytotakeownershipofresponsibilitiesanddriveresultsindependently.

• Strongcommunicationandinterpersonalskillswiththeabilitytocollaborateeffectively across multiple teams and stakeholder groups.

• Excellentnegotiation,influencing,anddecision-makingskills.

• Abilitytodevelop,implement,andimproveprocesses,concepts,andorganizational structures.

• Strongorganizationalskillswiththeabilitytomanagemultipleprioritiesinafast-paced environment.

• Team-orientedmindsetwithaproactiveandcustomer-focusedapproach.

• FluentinbothspokenandwrittenEnglish.

• Flexibilitytoworkoutsideofstandardbusinesshours,includingweekendsandholidays,as business needs require.

• Abilitytoeffectivelyengageandcollaboratewithdiverseinternalandexternalstakeholders.