TM - Ticket and Information Office

Perfect North Slopes, Inc.; Davis (WV); On-site; USD 19,000 - 25,000; Part time

Job summary

Timberline Mountain in Davis, WV is seeking part-time seasonal staff for the Ticket & Information Office. The team greets guests, sells lift tickets, rentals, and season passes, and provides resort information with a friendly, outgoing demeanor.

Positions are part-time, starting in 2026-2027, with a pay rate of $16 per hour and potential increases with experience. About five hires are anticipated for this role, with a focus on customer service and teamwork.

Qualifications

• Must be at least 14 years old by 11/1/2026
• All employees age 18+ will complete a background check upon hire

Responsibilities

• Communicate effectively with guests, team members, and supervisors. Provide information to guests in person and while assisting with phone calls.
• Behave professionally and maintain a positive attitude.
• Provide excellent customer service to ensure that guests enjoy their experience. Ticket & Information Office team members are in constant communication with our guests and must be friendly when assisting them, while being an ambassador for Timberline Mountain.
• Solve problems effectively and efficiently, especially during busy shifts.

Skills

Friendly personality

Customer service

Communication

Job description

Job Details: Job Location: Timberline Mountain - DAVIS, WV 26260, Ticket & Information Office

Seasonal Position 2026-2027

Timberline Mountain

We encourage anyone with a friendly, outgoing personality to consider working in the Ticket & Information Office! Ticket & Information Office team members work directly with our guests, selling lift tickets, rentals, season passes, and providing resort information.

Ticket & Information Office employees are among the first at the ski area to greet our guests and provide a positive impression. They possess a helpful, enthusiastic personality and the ability to accurately account for their financial exchanges. The Timberline Mountain staff works as a team, and may assist other departments as needed.

Responsibilities

• Communication: Communicate effectively with guests, team members, and supervisors. Provide information to guests in person and while assisting with phone calls.
• Professionalism: Behave professionally and maintain a positive attitude.
• Customer Service: Provide excellent customer service to ensure that guests enjoy their experience. Ticket & Information Office team members are in constant communication with our guests and must be friendly when assisting them, while being an ambassador for Timberline Mountain.
• Problem Solve: Solve problems effectively and efficiently, especially during busy shifts.

Requirements

• Must be at least 14 years old by 11/1/2026 to apply.
• All employees age 18+ will complete a background check upon hire.

Pay Rate

$16 per hour

Employees may receive a pay raise with each year of experience working at Timberline Mountain.

The Ticket & Information Office is looking to hire approximately 5 part-time employees.