TJJD - Clerk II RSU (GNS)

Texas A&M International; Gainesville (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Retirement plan

Paid holidays

Health & life insurance

Job summary

Texas Juvenile Justice Department is seeking a detail‑oriented clerical professional to perform journey‑level tasks across office functions, including records, data entry, and mail processing. The role requires accuracy, confidentiality, and the ability to handle multiple tasks under general supervision.

Responsibilities include answering phones, preparing documents, and supporting staff with forms and reports.

Qualifications

• Experience in secretarial, clerical, or general office work.
• Pre-employment drug testing required; successful applicants must meet drug screen results.

Responsibilities

• Perform complex clerical tasks in bookkeeping, inventory, statistics, HR, purchasing, mail processing, or accounting.
• Answer and route calls, greet visitors, and direct to appropriate staff.
• Prepare, review, and proof correspondence, reports, vouchers, journals, and manuals.
• Maintain files and mail handling, including postage and packages.
• Data entry, verification, and retrieval in automated systems.
• Track requests, requisitions, and work orders; follow up as needed.
• May train others and handle surplus property arrangements.
• Comply with agency safety policies and procedures; report hazards.

Skills

Office procedures

Data entry

Typing

Confidentiality

Multi-tasking

Communication

Organization

Teamwork

Education

High school diploma or GED

Tools

Personal computer

Job description

We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Job Description

Performs complex (journey-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves compiling and tabulating data, entering data into automated systems, checking documents for accuracy, transporting documents and/or stock and inventory, maintaining files, and assisting staff and the public in completing forms/documents. May train others.

Works under general supervision with limited latitude for the use of initiative and independent judgment.May be required to work more than 40 hours per work week.

Answers and routes incoming phone calls, takes messages, greets and directs visitors to the appropriate staff.

Coordinates and schedules appointments as needed.

Prepares, reviews, and proofs correspondence, reports, purchase/work orders, summaries, manuals, brochures, vouchers, journals, records, and other related forms.

Reviews completed forms for signatures and proper entries.

Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone.

Maintains files, materials, reports, and supplies.

Opens and distributes incoming mail, prepares mail-outs, processes outgoing mail, and maintains records on postage, registered mail, and packages.

Performs data entry, editing, maintenance, verification, retrieval, and inquiry/searches.

Collects, monitors, and maintains informational/statistical data in manual or automated systems.

Tracks and monitors requests, requisitions, work orders, etc., and takes appropriate follow-up action.

May arrange scheduling, transfer, and display of surplus property.

May pick up and deliver documents, supplies, equipment, or materials.

May assist in conducting physical inventory of stock, supplies, equipment, and/or fixed assets.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested timeframes.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

Minimum Qualifications

Experience in secretarial, clerical, or general office work in a field relevant to the assignment.

This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

Knowledge/Skills/Abilities

Knowledge of office procedures.

Knowledge or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures.

Knowledge of spelling, punctuation, grammar, and arithmetic.

Knowledge of business or program terminology, methods, and procedures.

Knowledge of records management techniques and procedures.

• Skill in use of a personal computer, applicable software, and other standard office equipment.
• Skill in answering phones and greeting visitors.
• Ability to prepare and maintain records, files, and reports.
• Ability to transfer stock, supplies, and/or equipment from one location to another.
• Ability to make arithmetic computations.
• Ability to perform data entry functions.
• Ability to type with appropriate speed and accuracy for assignments.
• Ability to maintain strict confidentiality with sensitive material.
• Ability to prioritize and manage multiple tasks.
• Ability to plan, organize, and coordinate work assignments and meet deadlines.
• Ability to identify errors and initiate resolution.
• Ability to understand and follow complex written and oral instructions.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to work in a high stress environment and readily adapt to change.
• Ability to compose, prepare, and proofread correspondence, documents, forms, reports, and manuals.
• Ability to train others.
• Ability to work more than 40 hours per work week and travel occasionally.

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov .Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.