TJJD Clerk II (MCL)

Texas A&M International; Mart (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Texas Juvenile Justice Department is seeking a detailed and reliable clerical professional to support administrative operations within the agency. The role includes data entry, filing, mail handling, and guiding staff and the public through forms and processes.

Applicants should have solid secretarial experience, strong communication skills, and the ability to multitask in a high-volume environment. The position may require overtime and travel as needed.

Qualifications

• Experience in secretarial/clerical work in a related field.
• Ability to perform data entry and maintain logs accurately.
• Ability to type with speed and accuracy and maintain confidentiality.
• Strong organizational and time management skills.

Responsibilities

• Answer and route incoming calls, take messages, and greet visitors.
• Prepare mail, forms, and correspondence; review for signatures.
• Maintain and file records; manage inventory and supplies.
• Enter and verify data in automated systems.
• Monitor and respond to inquiries about policies and procedures.
• Assist with scheduling appointments and training others.

Skills

Data entry

Typing

Recordkeeping

Customer service

Attention to detail

Confidentiality

Multitasking

Communication skills

Job description

We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Job Description

Performs complex (journey-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves compiling and tabulating data, entering data into automated systems, checking documents for accuracy, transporting documents and/or stock and inventory, maintaining files, and assisting staff and the public in completing forms/documents. May train others.

Works under general supervision with limited latitude for the use of initiative and independent judgment.May be required to work more than 40 hours per work week.

Answers and routes incoming phone calls, takes messages, greets and directs visitors to the appropriate staff.

Coordinates and schedules appointments as needed.

Prepares, reviews, and proofs correspondence, reports, purchase/work orders, summaries, manuals, brochures, vouchers, journals, records, and other related forms.

Reviews completed forms for signatures and proper entries.

Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone.

Maintains files, materials, reports, and supplies.

Opens and distributes incoming mail, prepares mail-outs, processes outgoing mail, and maintains records on postage, registered mail, and packages.

Performs data entry, editing, maintenance, verification, retrieval, and inquiry/searches.

Collects, monitors, and maintains informational/statistical data in manual or automated systems.

Tracks and monitors requests, requisitions, work orders, etc., and takes appropriate follow-up action.

May arrange scheduling, transfer, and display of surplus property.

May pick up and deliver documents, supplies, equipment, or materials.

May assist in conducting physical inventory of stock, supplies, equipment, and/or fixed assets.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested timeframes.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

Minimum Qualifications

Experience in secretarial, clerical, or general office work in a field relevant to the assignment.

This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

Knowledge/Skills/Abilities

Knowledge of office procedures.

Knowledge or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures.

Knowledge of spelling, punctuation, grammar, and arithmetic.

Knowledge of business or program terminology, methods, and procedures.

Knowledge of records management techniques and procedures.

• Skill in use of a personal computer, applicable software, and other standard office equipment.
• Skill in answering phones and greeting visitors.
• Ability to prepare and maintain records, files, and reports.
• Ability to transfer stock, supplies, and/or equipment from one location to another.
• Ability to make arithmetic computations.
• Ability to perform data entry functions.
• Ability to type with appropriate speed and accuracy for assignments.
• Ability to maintain strict confidentiality with sensitive material.
• Ability to prioritize and manage multiple tasks.
• Ability to plan, organize, and coordinate work assignments and meet deadlines.
• Ability to identify errors and initiate resolution.
• Ability to understand and follow complex written and oral instructions.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to work in a high stress environment and readily adapt to change.
• Ability to compose, prepare, and proofread correspondence, documents, forms, reports, and manuals.
• Ability to train others.
• Ability to work more than 40 hours per work week and travel occasionally.

Physical Requirements

The following physical demands and working conditions are representative of those encountered when performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Heavy lifting, up to 25 lbs.

Heavy carrying, up to 25 lbs.

Pulling

Pushing

Standing

Repeated bending

Dept perception

Operate motor equipment

Reaching above shoulder

Dual simultaneous grasping

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov .Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, and career ladder advancements.

In order to receive veteran¿s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls.

If you submitted your application through the CAPPS Career Center you may also check the status of your application by accessing your profile and selecting ¿My Job Applications¿ on the three-dot menu in the top right corner.

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.