Titling & Licensing Specialist III - Customer Service Lead

Doc PersonalBeratung GmbH; Charleston (SC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

Vacation 15 days

Sick leave 15 days

13 paid holidays

Retirement plan

Employee Assistance Program

Job summary

South Carolina DMV is seeking a Titling & Licensing Specialist III in Charleston to support licensing, registrations and related services. You will verify documents, process motor vehicle transactions and assist customers with queries regarding driver and vehicle requirements.

The role requires a high school diploma, clerical experience, and ability to pass background checks. Training on the Phoenix System and SCDMV software is provided, with occasional overtime as needed.

Qualifications

• High school diploma or equivalent plus clerical experience.
• Formal CDL test examiner trainer course and examination required.
• Must pass nationwide criminal background check with fingerprints.

Responsibilities

• Examine, accept, prepare, enter and print documents for licenses, permits, IDs, registrations and titles.
• Coordinate with banks, lienholders, insurance companies and dealerships for licensing needs.
• Process motor vehicle registration requests and research suspension inquiries.
• Verify eligibility per SC DMV policies and SC legislation.
• Administer knowledge tests for various CDL classes and manage related testing.
• Handle payments, receipts and daily financial reconciliations.

Skills

Customer service

Detail oriented

Teamwork

Communication

Education

High school diploma or equivalent

Tools

Phoenix System

SCDMV software

Job description

South Carolina DMV is seeking a Titling & Licensing Specialist III in Charleston to support licensing, registrations and related services. You will verify documents, process motor vehicle transactions and assist customers with queries regarding driver and vehicle requirements.

The role requires a high school diploma, clerical experience, and ability to pass background checks. Training on the Phoenix System and SCDMV software is provided, with occasional overtime as needed.