Titles Specialist

ADP; Town of Amherst (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid Training

Up to four weeks PTO per year

Tuition Reimbursement

Onsite gym & cafeteria

Day One - Comprehensive Benefits

Job summary

defi SOLUTIONS is seeking a Titles Specialist to manage titles for auto retail and lease portfolios at our Amherst, NY location. Responsibilities include title processing, transfers, lien handling, and client follow-up.

The role requires a high school diploma or GED and at least one year of data entry/admin experience, with proficiency in MS Word, Excel, and Outlook. On-site office environment with comprehensive benefits.

Qualifications

• High School diploma or GED is required.
• Minimum one-year experience in high-volume data entry and administrative tasks.
• Proficiency with Windows-based software programs (MS Word, Excel, Outlook).

Responsibilities

• Duties and responsibilities include managing titles for auto retail and lease portfolios for various clients, with sub-specialties (Correction Team; Payoff Team).
• Ensure accurate title processing, title transfers, lien releases, and timely client follow-up.

Skills

Data entry

Administrative support

MS Word

Excel

Outlook

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Client Services Amherst, NY, US

3 days ago Requisition ID: 2370

Salary: $20.00 Annually

**This position will be location ONSITE at 6400 Main St., Amherst, NY 14221**

About defi SOLUTIONS

defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, together with technology-enabled processing services, creates a flexible, configurable, and scalable platform that addresses lenders' and borrowers' ever‑evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.

What is in it for You?

• Paid Training
• Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
• Tuition Reimbursement
• Onsite gym & cafeteria
• Day One - Comprehensive Benefits Package
• Business Casual (We Wear Jeans!)
• On a bus line (6400 Main Street - Williamsville – across from SUNY ERIE North Campus)
• We encourage your individual growth and look to promote within!

Workplace Values

The Titles Specialist will be expected to operate in line with our workplace values which are:

• Get it done
• Win as a team
• Better every day
• Do it with passion

Duties and Responsibilities

The Titles Specialist will manage titles for our auto retail & lease portfolios for various clients, broken up into sub‑specialties.

• Correction Team – This team is responsible for logging any incoming titles into the applicable services and determining the status of said titles. Processing any title modifications required on any inaccurate and unacceptable title received—processing state-to-state title transfer demands from the customer or DMV and executing duplicate title processes, name changes, and copy requests while maintaining day-to-day client follow-up and addressing each account queued for review and processing.
• Payoff Team- This team is responsible for processing the release of liens on titles that have been paid in full or deemed a total loss by signing off as lien holders on the appropriate title—generating and sending a lien release to release the collateral when we do not have the physical titles or releasing the lien via the electronic vendor portal from the state to the appropriate party who paid off the loan.

Notary Public

Team members must obtain their Notary Public within 90 days (about three months) of employment. defi SOLUTIONS will pay for the test, accessories, and renewals.

Required Qualifications

• Available to work on-site at our Amherst, NY office Monday - Friday 8:30 am-5 pm
• High School diploma or GED
• Minimum one-year experience in high-volume, data entry, and administrative forced position
• Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel, Outlook)
• Ability to demonstrate, comprehend and apply our workplace values.

Travel required

• No travel is required for this position

Affirmative Action/EEO Statement

defi SOLUTIONS is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.