Title & Vehicle Documents Specialist – Great Benefits

Dealer Services Network; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation

Life insurance

401k with match

Job summary

Dealer Services Network is seeking an Agency Title Clerk at the Lafayette Express OMV location. The role offers a strong training path, competitive pay, vacation, and company-paid life insurance, plus a 401k with a match.

The position emphasizes accurate processing of title documents and excellent customer service in a fast-paced environment. Candidates with related experience like Loan Processor or Title processing are encouraged, and the company highlights a supportive team and growth

Qualifications

• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and ability to remain calm and courteous under pressure.
• Attention to detail and ability to accurately record information.
• Basic computer proficiency, including familiarity with relevant software applications.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and work schedules.

Responsibilities

• Provides direct customer service.
• Provides telephone and/or email customer service.
• Completes Motor Vehicle forms and title documents.
• Keeps office and paperwork organized.
• Scans and files documents.
• Maintains inventory control.
• Prepare transactions for Motor Vehicle Run.
• Reviews and corrects completed transactions.
• Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
• Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
• Processing of handicap permits.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Interacting with the general public on a daily basis.
• Responding promptly and politely to customer inquiries.
• Acknowledging and resolving customer issues.

Skills

Communication skills

Interpersonal skills

Attention to detail

Basic computer skills

Independent work

Teamwork

Flexibility

Education

High school diploma or GED

Job description

Dealer Services Network is seeking an Agency Title Clerk at the Lafayette Express OMV location. The role offers a strong training path, competitive pay, vacation, and company-paid life insurance, plus a 401k with a match.

The position emphasizes accurate processing of title documents and excellent customer service in a fast-paced environment. Candidates with related experience like Loan Processor or Title processing are encouraged, and the company highlights a supportive team and growth