Full-Time Title Clerk — Benefits & Training

Dealer Services Network; Lafayette (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Retirement plan

401k with match

Employee assistance program

Job summary

Dealer Services Network is hiring an Agency Title Clerk for the Lafayette OMV location. The role focuses on processing title documents, handling customer service, and maintaining organized records while meeting the needs of the public and clients.

The position offers on-site work with competitive hourly pay based on experience, plus benefits such as health, dental, life insurance, a retirement plan, and paid time off. Training will be provided for successful candidates.

Qualifications

• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and ability to remain calm and courteous under pressure.
• Attention to detail and ability to accurately record information.
• Basic computer proficiency, including familiarity with relevant software applications.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and work schedules.

Responsibilities

• Provides direct customer service.
• Provides telephone and/or email customer service.
• Completes Motor Vehicle forms and title documents.
• Keeps office and paperwork organized.
• Scans and files documents.
• Maintains inventory control.
• Prepare transactions for Motor Vehicle Run.
• Reviews and corrects completed transactions.
• Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
• Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
• Processing of handicap permits.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Interacting with the general public on a daily basis.
• Responding promptly and politely to customer inquiries.
• Acknowledging and resolving customer issues.

Skills

Communication skills

Interpersonal skills

Attention to detail

Basic computer skills

Teamwork

Flexibility

Education

High school diploma or GED

Job description

Dealer Services Network is hiring an Agency Title Clerk for the Lafayette OMV location. The role focuses on processing title documents, handling customer service, and maintaining organized records while meeting the needs of the public and clients.

The position offers on-site work with competitive hourly pay based on experience, plus benefits such as health, dental, life insurance, a retirement plan, and paid time off. Training will be provided for successful candidates.