Title Specialist - Smart Motors Toyota

Smart Motors Toyota; Madison (WI); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Medical plans

Vacation and sick leave

Parental leave

401(k) match

Educational reimbursement

Employee discounts

Training opportunities

Job summary

Smart Motors Toyota in Madison, WI is seeking a Title Specialist to manage title paperwork for new and used vehicles and ensure accurate, on-time title transfers.

You will submit transfers to the WI DMV online, verify funds, and confirm lien payoff while maintaining meticulous records and communicating clearly with lenders. This role supports a high-performing team, emphasizes integrity and customer service.

Qualifications

• Must be at least 18 years old with a valid driver’s license.
• Previous automotive title experience preferred.

Responsibilities

• Prepare all new and used motor vehicle title paperwork for the state in which they will be titled
• Submit legal title transfer work to the WI DMV using the online system through DLRdmv.com
• Verifies that funds have been collected and the correct lienholder paid off before processing title applications
• Follow up with various lenders on the title status of recently paid off vehicles/trade ins
• Verify the accuracy of all paperwork and ensure that all information is complete
• Maintains an out of state title list, processes out of state inspections and flips trade in titles to the dealer’s name
• Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles
• Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations
• Conducts periodic training sessions for dealership personnel regarding title regulations and procedures
• Maintains a professional appearance and a neat work area
• Other duties as assigned by Management

Skills

Team player

Attention to detail

Strong communication

Customer service mindset

Problem solving

Job description

Description

Do you want to help transform the auto industry? Come let Smart Motors Toyota show you just how Remarkable you can be!

At Smart Motors Toyota, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Smart Motors Toyota teammate, you are part of a growing company that strides for inclusive culture, which is why we need you!

We value individuals who:

• Make it matter through being a caring team member.
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

At Smart Motors Toyota we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT SMART MOTORS TOYOTA!

Your Purpose as a Title Specialist:

• Prepare all new and used motor vehicle title paperwork for the state in which they will be titled
• Submit legal title transfer work to the WI Department of Motor Vehicles using the online system through DLRdmv.com
• Verifies that funds have been collected and the correct lienholder paid off before processing title applications
• Follow up with various lenders on the title status of recently paid off vehicles/trade ins
• Verify the accuracy of all paperwork and ensure that all information is complete
• Maintains an out of state title list, processes out of state inspections and flips trade in titles to the dealer’s name
• Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles
• Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations
• Conducts periodic training sessions for dealership personnel regarding title regulations and procedures
• Maintains a professional appearance and a neat work area
• Other duties as assigned by Management

Requirements

Basic Qualifications:

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Previous automotive title experience preferred

Additional Qualifications:

• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Your Well-Being:

• Competitive Pay: $23.00/hr - $27.00/hr
• Flexible Work Schedule: 7:00am - 3:00pm or 8:00am - 4:00pm; Monday - Friday
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at [phone], option #4 to request accommodation.