Title Specialist II (Manheim)

CAI Cox Automotive Corp Svcs., LLC; Honolulu (HI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health care

401(k) retirement

Paid time off

Job summary

Cox Automotive is seeking a Specialist II to accurately process vehicle titles, verify legal compliance, and liaise with customers and regulators. You will ensure title data integrity and resolve issues efficiently across states.

The role emphasizes attention to detail, strong communication, and knowledge of DMV titling requirements, with potential overtime based on business needs.

Qualifications

• High School Diploma or GED with 3 years’ related experience, or alternative combination with higher certification.
• Notary seals and stamps preferred.
• Proven ability to communicate clearly and organize information.

Responsibilities

• Process and re-assign titles for vehicles sold by the auction.
• Examine vehicle title for accuracy and conformity to requirements.
• Verify acceptance of the title in the filing state.
• Confirm accurate title VIN, odometer, lien releases and no alterations.
• Determine negotiability of title and assess for fraud.
• Report title discrepancies and resolve issues with customers, dealers, and agencies.
• Negotiate price adjustments between buyer and seller when needed.
• Maintain knowledge of DMV laws and state titling regulations.
• Run title reports and contact sellers about outstanding titles.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with title and check audits.
• Follow safety procedures and participate in Safety Excellence.
• Perform other duties as assigned; overtime may be required.

Skills

Effective communication

Basic computer skills

Notary seals

Education

High School Diploma/GED

Job description

Position Overview

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day

Compensation

Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.

Job Responsibilities

• Process and re-assign titles for vehicles sold by the auction.
• Examine vehicle title for accuracy and conformity to specified requirements.
• Verify acceptance of the title in the state for which it is filed.
• Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
• Determine negotiability of title document and assess for potential fraud.
• Report any title discrepancies.
• Resolve titling issues through interaction with customers, dealers and regulatory agencies.
• Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
• Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
• Run outstanding title reports, review and contact sellers regarding outstanding titles.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with title and check audits.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.
• May be required to work overtime (more than 40 hours per week) as business needs dictate.

Qualifications

• Minimum: High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
• OR 5 years' experience in a related field.
• 2 or more years of related experience required in the auction/automobile industry or at the Department of Motor Vehicles.
• Effective communication skills.
• Must possess good problem-solving and organizational skills.
• Basic computer software skills required.
• Notary seals and stamps preferred.
• Vision abilities required include close, distance and depth perception.

Work Environment

Office setting.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
• For more details on what benefits you may be offered, visit our benefits page.

Equal Employment Opportunity and Work Authorization

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Company Culture & Vision

Cox brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.