Title Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC; Belcamp (MD); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bereavement leave

Job summary

Cox Automotive is seeking a Specialist I for title processing and compliance. The role involves examining vehicle titles for accuracy, communicating with customers and dealers, and maintaining records across title management systems. The position operates in a structured day shift with on-site requirements.

Minimum qualifications include a high school diploma or GED, strong attention to detail, and solid customer service skills. This is a full-time, on-site role with standard business hours.

Qualifications

• High School Diploma or GED.
• Generally less than 2 years of related experience.
• Strong attention to detail and organizational skills.
• Effective communication and customer service skills.

Responsibilities

• Examine vehicle titles for accuracy, completeness, and state conformity.
• Verify VINs, odometer readings, lien releases, negotiability and alterations.
• Maintain knowledge of DMV laws and titling regulations across states.
• Identify, assess, and report potential title discrepancies or fraud.
• Resolve title issues through interaction with customers, dealers, lenders, and regulators.
• Update and maintain records in title management systems and internal platforms.
• Process exception queues, outstanding title reports, and aging titles.
• Perform audits, documentation tracking, and reporting as required.
• Support sale-day and post-sale title activities as assigned.

Skills

Attention to detail

Organizational skills

Effective communication

Customer service

Education

High School Diploma or GED

Tools

Title management systems

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Primary Responsibilities & Essential Functions

Title Processing & Compliance Examine vehicle titles for accuracy, completeness, and conformity with state requirements.

• Verify VINs, odometer readings, lien releases, negotiability, and alterations
• Maintain working knowledge of DMV laws and titling regulations across multiple states
• Identify, assess, and report potential title discrepancies or fraud
• Resolve title issues through interaction with customers, dealers, lenders, and regulatory agencies
• Communicate professionally regarding outstanding titles, required documentation, and resolution timelines
• Support negotiation and resolution of title‑related sale issues when needed
• Update and maintain accurate records in title management systems and internal platforms
• Process exception queues, outstanding title reports, and aging titles
• Perform audits, documentation tracking, and reporting as required
• Support sale‑day and post‑sale title activities as assigned
• Demonstrate commitment to safety by following all procedures and modeling safe behaviors
• Perform other duties as assigned

Minimum Qualifications

• High School Diploma or GED
• Generally less than 2 years of related experience
• Strong attention to detail and organizational skills
• Effective communication and customer service skills

Key Responsibilities

• Process and reassign titles for auction vehicle sales
• Review titles for accuracy and completeness
• Assist with outstanding title reports and seller follow‑up
• Support sale‑day transactions and audits

Preferred Qualifications

• Prior experience in administrative, automotive, or customer service environments

Schedule

• Monday, Tuesday and Wednesday - 8:30am - 5:00pm
• Thursday - 8:00am - 5:00pm
• Friday - 8:30 - 3:00pm

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry‑leading dealer‑facing companies like vAuto and Manheim, all while enjoying the people‑centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.