Title Specialist I (NextGear Capital)

Cox Enterprises; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Cox Enterprises is seeking a Title Specialist I in Indianapolis to accurately process vehicle titles, verify information, and stay current with title laws. The role involves interacting with clients and regulatory agencies to resolve issues, with a Monday–Friday 10 AM–7 PM shift.

Essential duties include reviewing titles for negotiability, completing title applications, and handling lien related tasks while maintaining strong customer service and attention to detail.

Qualifications

• High school diploma or GED required.
• Typically less than 2 years of experience.
• Familiarity with Microsoft Office (Outlook, Word, Excel).
• Strong communication and customer service skills are required.
• Ability to sit/stand for extended periods; light lifting up to 10 lbs.

Responsibilities

• Review titles for negotiability and reassignments.
• Prepare new title applications for clients as needed.
• Facilitate lien perfection on collateral when required.
• Release a lien after full payment according to policy.
• Respond to client inquiries about title questions.
• Perform other duties as assigned.

Skills

Effective communication

Customer service

Teamwork

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Title Specialist I (TS) position will be responsible for the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles and interacting with clients and regulatory agencies to resolve title issues.

The shift for this position is Monday through Friday from 10AM to 7PM.

Essential Duties and Responsibilities

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Facilitate lien perfection on NextGear Capital financed collateral when required.
• Release a NextGear Capital lien on collateral that has been paid in full according to policy.
• Answer communications from clients on title questions.
• Will be required to perform other duties as requested, directed or assigned.

Qualifications

Minimum

• High School Diploma/GED.
• Generally, less than 2 years of experience
• Be familiar with Microsoft Office (Outlook, Word, Excel).
• Effective communication skills and a strong customer service attitude are required.
• Sitting and standing for extended periods of time.
• Bending and light lifting 10 lbs or less required.
• Extensive detail handwritten and computer work.

Preferred

• Prior experience with vehicle titling is preferred but not required.
• Notary license is preferred but not required.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Positive attitude, strong interpersonal skills, and exceptional customer service abilities.
• Capability to work both independently and as part of a team.
• Proficiency in using various computer functions and office equipment.
• Professional demeanor and the ability to handle various situations with a pleasant attitude.
• Ability to work effectively with diverse individuals and teams.