Title Processing Expert: Ensure Smooth Ownership Transfers

RB Global Inc.; College Park (GA); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k match

Paid time off

Job summary

RB Global Inc. is seeking a Title Specialist in the United States to secure documents for transferring vehicle title ownership. You will compile documents, communicate with customers, resolve discrepancies, answer calls, and maintain excellent service.

Knowledge of state/title regulations and salvage title requirements is essential. You will process titles from multiple states, enter data into the IAA system, and stay current with laws.

Qualifications

• 1-2 years State/National title processing experience.
• 2-3 years knowledge in title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.

Responsibilities

• Review and process documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and set for sale.
• Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws.
• Provide excellent customer service and support by offering solutions and timely responses to external/internal partners.
• Provides a variety of customer support services through the mail, email, telephone and direct personal contact.
• Reviews and enters in title work for all customers.
• Completes application to transfer title ownership.
• Enters information from titles received from the state into the IAA operating system.
• Stays current with title/salvage laws in multiple states
• Responds to customer questions, complaints and requests.
• Resolves problems encountered in the effort to transfer title ownership.
• Performs word processing assignments, filing and related clerical duties.
• Follows well-established procedures and under close direction of supervisor.
• Assists with other office functions as needed.

Skills

Customer service

MS Office

Data entry

Communication

Tools

MS Office Suite

Job description

RB Global Inc. is seeking a Title Specialist in the United States to secure documents for transferring vehicle title ownership. You will compile documents, communicate with customers, resolve discrepancies, answer calls, and maintain excellent service.

Knowledge of state/title regulations and salvage title requirements is essential. You will process titles from multiple states, enter data into the IAA system, and stay current with laws.