Title Pre-Processor

First Title Services; Bloomfield Hills (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Safe Harbor 401(k) plan

Health/dental care

Paid time off

Paid holidays

Competitive pay

Job summary

First Title Services in Bloomfield Hills, Michigan is inviting candidates to apply for a vital role focused on supporting clients in the real estate industry. The position involves managing file openings, assisting clients with documentation, and responding to queries, all with a commitment to exceptional customer service.

The ideal candidate will possess strong communication and analytical skills, as well as proficiency in Microsoft Office. Benefits include health care, paid time off, and a Safe Harbor 401(k) plan.

Qualifications

• Managing emails to complete client requests for information in a timely manner.
• Effective communication with internal departments and clients.
• Demonstrated knowledge of the company's process flow.

Responsibilities

• Opening files and gathering necessary information for the CD.
• Assisting clients with the company website and documentation.
• Verifying correct receipt of requests from clients.

Skills

Proofreading skills

Strong communication skills

Interpersonal skills

Analytical skills

Reading and interpreting documents

Common sense understanding

Education

Competent with Microsoft Office

Job description

First Title & Escrow, Inc. serves the real estate industry as an expert-driven and technology focused national title company. We craft our products for the highest level of customer service. Our skilled team across the country ensures the daily process to run in tandem with strategies to comply and maintain the industry’s best practices. Join our energetic team and see why we’re the leading title company in the nation.

Job Description

This position is responsible for opening the file, gathering information for the CD, such as invoices and payoffs, taxes, deed information. Assist clients with the company website and any documentation that they need from the company system, such as the Pre-HUD, title and ICLs. In addition, assist clients with any general questions they have and verify the correct party receives the request from the client.

• Excellent proofreading skills
• Strong communication skills (oral and written)
• Excellent interpersonal skills
• Excellent analytical skills
• Must have the ability to read and interpret documents such as contracts and real estate property tax information and the CD.
• Ability to apply common sense understanding to carry out detailed written and oral instructions.

Qualifications

• Managing e-mails to complete any client request for information timely
• Effective communication with internal departments, as well as the company's clients
• Demonstrated knowledge of our company's process flow
• Competent with Microsoft Office.

Additional Information

Benefits include a Safe Harbor 401(k) plan, health/dental care, paid time off and holidays, and competitive pay.

First Title & Escrow is an Equal Employment Opportunity Employer. EOE/M/F/D/V.