Title IX Case Manager: Equity & Access Advocate

University of North Florida; Jacksonville (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

The University of North Florida in Jacksonville seeks a Case Management and Support Services professional within Equal Opportunity & Access. This role serves as the primary case manager for matters addressed by Title IX and Civil Rights, conducts intake meetings, explains policies, coordinates supportive measures, and maintains records.

Responsibilities span case coordination, education/outreach, investigations coordination, policy interpretation, and program development.

Qualifications

• Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Responsibilities

• Serves as the primary case manager for individuals involved in matters addressed by the Office of Title IX and Civil Rights.
• Conducts intake meetings with complainants, respondents, witnesses, and other affected parties.
• Explains University policies, procedures, rights, options, available resources, and resolution processes.
• Coordinates supportive measures and related accommodations as appropriate.
• Maintains regular communication with involved parties throughout the resolution process.
• Monitors implementation of supportive measures, no-contact directives, and other interim actions.
• Makes referrals to campus and community resources.
• Documents interactions and maintains accurate records within the case management system.

Skills

Case management

Compliance

Interpersonal communication

Documentation

Education

Master's or Bachelor's degree

Job description

The University of North Florida in Jacksonville seeks a Case Management and Support Services professional within Equal Opportunity & Access. This role serves as the primary case manager for matters addressed by Title IX and Civil Rights, conducts intake meetings, explains policies, coordinates supportive measures, and maintains records.

Responsibilities span case coordination, education/outreach, investigations coordination, policy interpretation, and program development.