Title & Insurance Administrator — Lien, Compliance & Service

1st MidAmerica; East Alton (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities for career growth

Supportive team environment

Job summary

1st MidAmerica in East Alton, IL is seeking a Title & Insurance Administrator to manage title and insurance documents for direct loans and ensure lien perfection. You will submit title work to state offices, monitor ledger accounts, and maintain records while delivering excellent member service and ensuring compliance with policies and regulations.

Typical hours are Monday–Friday, 8:00 AM–5:00 PM, with travel to other credit union locations as needed; competitive salary and benefits offered.

Qualifications

• High school diploma or equivalent.
• Two to four years of similar or related experience.
• Knowledge of the title application process and the registering/licensing of vehicles preferred.
• Excellent customer service experience required.
• Strong communication skills and attention to detail.

Responsibilities

• Processes members’ title work for all direct loans in various situations as required.
• Submits title work to the proper state and/or local office to ensure the credit union is properly placed as lienholder and issues temporary and permanent license plates.
• Monitors and tracks all title work received by the branch staff to ensure all loans and collateral are properly maintained.
• Submits the proper tax document and fees to the appropriate state and local offices.
• Maintains a Quality Assurance Process to monitor timely and accurate lien perfection.
• Daily and monthly balancing of all general ledger accounts used.
• Maintains all records of known total loss loans and works with all vendors to cancel backend products and provide documentation as needed.
• Produces Letters of Guarantee, as necessary.
• Files Uniform Commercial Code (UCC) forms on all non-titled collateral with local agency.
• Provides excellent member service and resolve inquiries.
• Ensures compliance with policies and regulations.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma

Job description

1st MidAmerica in East Alton, IL is seeking a Title & Insurance Administrator to manage title and insurance documents for direct loans and ensure lien perfection. You will submit title work to state offices, monitor ledger accounts, and maintain records while delivering excellent member service and ensuring compliance with policies and regulations.

Typical hours are Monday–Friday, 8:00 AM–5:00 PM, with travel to other credit union locations as needed; competitive salary and benefits offered.