Title & Document Control Specialist

DriveTime; Mesa (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) and company-paid life insurance

Tuition reimbursement

In-house gym

Paid time off

Job summary

DriveTime in Arizona is looking for a Title Specialist to handle title verification and document management. The role involves customer interactions primarily via phone and email, ensuring compliance with state regulations, and maintaining accurate account information. Ideal candidates will possess a high school diploma and relevant experience in customer service or data entry. DriveTime offers competitive pay, strong healthcare coverage, and ample opportunities for professional growth within a dynamic work environment.

Qualifications

• High School Diploma, GED, or equivalent certification required.
• 1 year of professional experience in administrative, data entry, customer service, sales, or similar roles.
• Familiarity with financial services or title processing preferred.

Responsibilities

• Verify and service titles, distribute documents to correct departments.
• Ensure excellent customer service and adhere to service level agreements.
• Conduct communications with DMV, title vendors, and customers.

Skills

Clear communication skills

Time management

Organizational skills

Problem-solving skills

Education

High School Diploma or equivalent

Associate or Bachelor's degree in business or related field

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

DriveTime in Arizona is looking for a Title Specialist to handle title verification and document management. The role involves customer interactions primarily via phone and email, ensuring compliance with state regulations, and maintaining accurate account information. Ideal candidates will possess a high school diploma and relevant experience in customer service or data entry. DriveTime offers competitive pay, strong healthcare coverage, and ample opportunities for professional growth within a dynamic work environment.