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CENTRAL TITLE DIVISION Job Description:
The National Commercial Title Coordinator is responsible for coordinating commercial multi-site and multi-state refinance and sale transactions under the direct supervision of a Senior VP and Underwriting Counsel; for answering inquiries from customers and staff on pending transactions; and for maximum levels of customer satisfaction in the providing of title and closing services.
This is an in-office position Monday-Friday at our downtown Chicago location.
Essential Duties and Responsibilities:
- Order entry of all new orders and placement of orders with direct offices and agents across the country.
- Coordinate receipt of title work from order entry through to policy issuance.
- Manage delivery to customer.
- Coordinates with all customers to confirm all required documentation is provided prior to closing.
- Maintains a close communication with examiner, underwriters making sure all files are ready to close.
- Liaison between customers and offices preparing title work.
- Assist department with other administrative responsibilities.
- Performs all other duties as assigned by supervisor.
Essential Duties and Responsibilities (continued):
- Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by prescribed deadlines.
- At a minimum, the ability to work your scheduled work hours, Monday through Friday.
- Ability to work overtime as requested by management.
- Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.
- Ability to accept supervision and direction, as well as constructive feedback.
- Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
- Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.
Knowledge and Skills Required:
- Basic computer skills including proficiency in Microsoft Office Suite (Outlook, Excel, Word), Resware & Atlas.
- Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.
- Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.
- Ability to act independently with sound judgment and take initiative.
- Written and verbal communications are clear, grammatically correct and business appropriate.
- Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication.
Communication and Interpersonal Skills:
- Excellent professional written, verbal, listening and communication skills.
- Must be a personable, positive, and professional representative of the company.
- Ability to foster, develop and maintain professional and collaborative working relationships.
- Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors.
- Lead by positive example.
Position's Pay Range:
$26.00 - $30.00 per hour
Benefits may include:
- Comprehensive medical, prescriptions, dental and vision plans
- 401(k) plan with a discretionary company match
- Shareholder Purchase and Reinvestment Plan
- Basic life and accidental death and dismemberment insurance premium paid by the company
- Voluntary supplemental life insurance for employees, spouses and dependent children
- Fertility and Family Building Benefits
Old Republic Title is an Equal Opportunity Employer
For over 100 years, Old Republic Title has helped Americans protect their property rights while providing peace of mind for one of the biggest investments homeowners will make. We work closely with title agents, real estate professionals, lenders and industry experts to secure safe and efficient real estate transactions. We provide comprehensive title and escrow products and services for individuals, businesses and government.