Title Clerk - Spokane

Priority Dispatch Corp.; Spokane Valley (WA); On-site; USD 30,000 - 33,000; Full time

Job summary

Priority Dispatch Corp. in Spokane Valley, WA is seeking a title and delivery support specialist to assist the Office Manager and Sales with stock numbers, titling, and lien processing for Bruckner clients.

This role ensures timely invoicing, title applications, and delivery paperwork are prepared accurately. Responsibilities include inputting deals into CDK, obtaining lien information, printing delivery documents, and coordinating with F&I to complete loan documents.

Qualifications

• Educational Requirements: High School Diploma.
• Work Experience: Minimum two years titling experience and experience in customer service.
• Language Skills: Read and write the English language.

Responsibilities

• Input into CDK using delivery date per salesman’s email noting the CDK Deal Number on the truck folder.
• Provide F & I Manager invoice, title application and front of MSO or title for loan documents preparation.
• Obtain registration and license plates or print e-tag for delivery.
• Finalize all delivered units daily by posting and printing in Amarillo.

Skills

Customer service

English language

Education

High School Diploma

Tools

CDK

ADP

Job description

Job DetailsJob Location: Spokane - Spokane Valley, WA 99212Salary Range: $22.00 - $24.00 Hourly Summary:

Work closely with Sales Department, Office Manager, and F & I Manager to provide support and ensure prompt delivery of equipment for Bruckner clients. Responsible for daily input of equipment deals to include the titling process, securing liens, and processing extended warranty.

Essential Duties & Responsibilities:

Daily

• Assist OM and Sales with stock number request for Amarillo per procedure
• Assist with Request payoffs of trades from Amarillo per procedure
• Verify accuracy of deal sheet including OEM billing, additional sales assistance, FRET (If FRET exempt that we have proper exemption forms on file and included with each truck deal), license fees
• Obtain lien information from F& I Manager with the approval terms, finance institution, estimated delivery date or call outside lien holder to verify titling and lien information
• Input into CDK using delivery date per salesman’s email noting the CDK Deal Number on the truck folder.
• Provide F & I Manager invoice, title application and front of MSO or title for loan documents preparation.
• Obtain registration and license plates or print e-tag for delivery
• Print all delivery paperwork including extended warranty forms, make copies for customer (stamp copy), place all delivery documents to be signed in delivery folder with extra keys, e-tag or license plate and staple business card of salesman and F& I Manager to folder. (sales may not want copies and will make customer a copy of all signed docs)
• Work with salesman and F & I Manager to handle the signing of all delivery paperwork and loan documents
• Obtain copies of all executed loan documents and insurance applications from F & I Manager to be placed in equipment folder per checklist
• Finalize all delivered units daily by posting and printing in Amarillo
• RDN or Warranty deliver the new Macks and Volvos or perform used truck warranty transfer on used Mack, mail trailer warranty forms, etc. as soon as trucks have delivered
• Process all extended warranty forms for Mack, Volvo, Allision, Eaton, etc. immediately upon delivery. Be sure either to input or have the A/P person input into Bruckner’s payable system
• File invoices, body builders regarding equipment in folders
• Organize truck folder per procedure
• Input names and sold dates for your location from emails sent to sales group of units sold. Also delete names of deals lost

Weekly

• Reconcile new and used vehicle receivable and contracts in transit, also reconcile ASA, deposit and warranty schedule.
• Email BRINV, and all schedules to GM, OM and all sales employee by 2pm every Friday for Monday sales meeting.
• Attend Monday morning sales meeting to find which units to deliver during week and any new updates on policy and procedures.
• Help if needed to Print unit inventory for salesmen to update; make changes in ADP on unit inventory on Friday by 4PM – sold names and delivery dates
• Print updated unit inventory after 4PM on Friday and make copies for sales and F & I for Monday morning sales meeting
• Email Corporate every Friday the schedule notes have been added. List each schedule you added notes to.

Monthly

• Reconciliation of vehicle receivable and contracts in transit, ASA, deposit and warranty schedules.
• All deals for month end to be posted and printed in AMA prior to 10am on the 1st working day of each month.
• Assist Office Manager with Physical unit inventory report and submittal to Corporate
• Assist Office Manager with Dealer Inventory Tax report to be submitted to Tax Office before 10th of each month

Qualifications

Educational Requirements: High School Diploma

Work Experience: Minimum two years titling experience and experience in customer service.

Language Skills

Read and write the English language.

Mathematical Skills & Reasoning Ability

Should be able to read computer-generated reports, office reports, invoices, etc. Should be able to compute numbers manually, or by use of calculator, or computer. Also is required to operate computer terminals with keyboard and mouse, 10-key calculator, fax machine, and other various office equipment. Must be able to use communicative skills to interact with customers, vendors, and co-workers in a positive and constructive manner.

Physical Demands

Position involves essential ability to sit, maneuver from one work area to another, being able to bend and squat, and manipulate small objects. Involves working indoors and outdoors. Involves some lifting, 50 lbs. or less, and maneuvering of boxes of computer paper and storage boxes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Position contains extensive level of stress and requires ability to handle multiple tasking smoothly. The position requires regular attendance during business hours. Business hours are 8:00 am through 5:00 pm Monday through Friday, and include 1 hour for lunch.

Note: This is a current description of responsibilities, skills, requirements, and working conditions associated with this position. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks are to be performed when circumstances change (i.e. emergencies,