Title Auditor

Ampcus Inc; Wilmington (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Ampcus Inc. in Wilmington, OH seeks a Title Auditor I to handle automotive title paperwork in accordance with state and county requirements. The role entails communicating with motor vehicle agencies, internal departments and clients to address title-related questions in a fast-paced environment.

You will manage a high workload, ensure accuracy, follow procedures, and use company software for data entry and research. Some overtime may be required to meet service levels and quality standards.

Qualifications

• High School Diploma, GED, or equivalent.
• Proficient in using Microsoft Office or Google Suite products.
• Strong verbal and written communication skills.
• Excellent people skills with collaboration across teams.
• Proven ability to organize and prioritize daily work.
• College degree or certification preferred.
• Familiarity with automotive, titling or finance industry preferred.

Responsibilities

• Manage a high volume of tasks in a timely, accurate and efficient manner.
• Work collaboratively with peers.
• Adhere to procedures and compliance when handling paperwork.
• Use proprietary software for research and data entry.
• Research, analyze and resolve problems promptly.
• Meet production and quality goals consistently.
• Ensure compliance with corporate policies and safety training.
• Respond to inquiries via fax, email and phone.
• Perform other duties as necessary.
• Possess flexibility for overtime as needed.

Skills

MS Office proficiency

Google Workspace

Verbal communication

Written communication

Prioritization

Education

High School Diploma or GED

College degree or certification (preferred)

Job description

Job Title:

Title Auditor

Location(s):

Wilmington, OH

JOB DESCRIPTION:

Title Auditor I is a position within the Title Services Group. This team member will be responsible for: completing automotive related collateral paperwork in adherence to state/county requirements. Effectively communicate, via email or phone calls, with motor vehicle agencies, internal departments and clients regarding title related questions. This position is a fast paced role with a demand on achieving contracted service levels and expected to maintain a high level of quality.

Key Responsibilities:

• Manage a high volume of tasks in a timely, accurate and efficient manner.
• Work collaboratively with peers.
• Adhere to established procedures and compliance requirements when: sorting, organizing, validating, pulling, completing paperwork, signing off/executing, shipping, and similar activities.
• Use company proprietary software for research and data entry.
• Research, analyze and resolve problems in a timely manner.
• Consistently meet production and quality goals.
• Ensure compliance with corporate policies and procedures not to exclude safety and ergonomic training within the internal department.
• Fax, email and reply to inquiries.
• Perform other duties, as necessary.
• As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule.

Job Requirements:

• Hours: 8: 00AM - 4:30PM E ST

Education and Experience:

Minimum

• High School Diploma, General Educational Development (GED) or comparable completed educational certification.
• Proficient in using Microsoft Office or Google Suite products.
• Strong verbal and written communication skills.
• Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.
• Proven ability to organize and prioritize daily work.

Preferred But Not Required

• College degree or certification.
• Familiarity with automotive, titling or finance industry.

Workplace Environment:

• Fast paced, high volume, production.
• Perform routine and repetitive production work.
• Sit for lengthy periods of time.
• Prolonged exposure to computer screens.
• Ability to lift or push up to 35 lbs.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.