Tire Sales & Service Expert

Advance Auto Parts Inc.; United States; On-site; USD 24,000 - 32,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a customer-focused associate to assist customers in selecting auto parts and services. You will engage in benefit-selling, provide guidance on tires and related services, and help teammates with parts knowledge.

The role emphasizes strong customer interaction and teamwork. Applicants should have automotive or retail experience, a high school diploma or GED, and the ability to operate a POS system and read maintenance documents in English/Spanish.

Qualifications

• Minimum 3 years experience in automotive or retail customer service.
• Ability to communicate in English and Spanish as needed.
• Ability to read safety and maintenance instructions and manuals.
• Successfully complete the Parts Knowledge Assessment.

Responsibilities

• Recommend services and solutions based on customer interaction and needs.
• Provide courteous, prompt customer service through benefit-selling processes.
• Perform basic diagnostic tests and assist in training others.
• Drive parts sales focusing on tires and service sales.
• Comply with sales programs and store targets.
• Perform daily tasks to reach sales targets and maintain quality standards.

Skills

Team player

Automotive knowledge

Customer communication

Bilingual EN/ES

POS operation

Diagnostic ability

Education

High school diploma or GED

ASE Certification (preferred)

Tools

POS system

Diagnostic tools

Parts catalogs

Job description

Advance Auto Parts Inc. is seeking a customer-focused associate to assist customers in selecting auto parts and services. You will engage in benefit-selling, provide guidance on tires and related services, and help teammates with parts knowledge.

The role emphasizes strong customer interaction and teamwork. Applicants should have automotive or retail experience, a high school diploma or GED, and the ability to operate a POS system and read maintenance documents in English/Spanish.