Advanced Automotive Parts Specialist

Advance Auto Parts Inc.; New Tazewell (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Tennessee. The role emphasizes expert automotive part knowledge, advanced store systems, and strong customer-facing sales.

You will support DIY customers in person and over the phone, offering battery services, part lookups, and product recommendations. The position involves meeting sales goals, maintaining store standards, and performing key holder duties, including opening/closing tasks.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver’s license.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot

Skills

Customer service

Sales

Parts lookup systems

Automotive knowledge

English communication

Education

ASE certification (preferred)

Tools

POS systems

MS Excel

Inventory software

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Tennessee. The role emphasizes expert automotive part knowledge, advanced store systems, and strong customer-facing sales.

You will support DIY customers in person and over the phone, offering battery services, part lookups, and product recommendations. The position involves meeting sales goals, maintaining store standards, and performing key holder duties, including opening/closing tasks.