Position Summary
As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to ensure the club meets the member’s expectations.
What you'll do
- Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Develop interpersonal skills for providing safe and efficient customer service.
- Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, phone, and in-person sales techniques.
- Be a Techie: Use digital tools to plan sales, improve service, and engage with associates, utilizing handheld technology for immediate business decisions.
- Be an Owner: Communicate equipment, tools, and supply needs, operate cash registers, process transactions, maintain inventory, ensure safety standards, and assist members with purchasing decisions.
- Be a Talent Ambassador: Promote the brand by providing high-quality service, developing others, and fostering a respectful, supportive team environment. Comply with company policies, complete work efficiently, and communicate effectively.
- Respect the Individual: Embrace diversity, create an inclusive workplace, build trusting relationships, and motivate others.
- Act with Integrity: Uphold high standards of ethics and compliance, support Walmart's values, and hold yourself and others accountable.
- Serve our Customers and Members: Prioritize customer needs, make informed decisions, and consider the impact on the team and stakeholders.
- Strive for Excellence: Be curious, take risks, support change, and pursue continuous improvement.
At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, education benefits, and more. The hourly wage range is $18.00 to $25.00, with potential additional premiums.
Minimum Qualifications
- Valid state-issued driver's license
- Must be 18 years or older
- Successfully complete all required trainings and assessments
Preferred Qualifications
- Experience in auto service or retail
Primary Location
6101 Lee Hwy, Chattanooga, TN 37421-2932, United States of America