Tire & Battery Service Specialist

Sam's West, Inc.; Hermantown (MN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Education benefit - Live Better U

Job summary

Sam's West, Inc. is seeking a Tire & Battery Center Associate at our Hermantown, MN location. You will ensure safety on the floor, organize the TBC area, and assist members with tire and battery services and installations.

Flexibility to explain warranties, recommend best products, and promote TBC offerings is essential. You will utilize Sam’s Garage and POS systems to support service and sales, delivering value to members daily.

Qualifications

• Must be able to perform essential job functions in a safe manner.
• Ability to interact with members and colleagues professionally.

Responsibilities

• Maintains facility and sales floor safety by following safety policies and procedures.
• Keeps Tire and Battery Center (TBC) organized, stocked, and merchandised per policy.
• Monitors tire and battery orders daily and assists members with installation appointments.
• Communicates lead times and order cancellations; suggests installation alternatives.
• Assists members with tire maintenance and repair services.
• Provides expert member service and recommends products; explains warranties.
• Uses Sam’s Garage and product knowledge to advise on best tire/battery options.
• Drives sales and service excellence by promoting TBC offerings to members.
• Prioritizes service workflow in TBC bays; respects queue and service times.
• Demonstrates knowledge of safety protocols, TPMS, and POS operations; sells effectively.
• Leverages digital tools to plan sales, improve service, and train team members.
• Represents the brand with high service quality; mentors teammates.

Tools

Sam's Garage

Job description

Sam's West, Inc. is seeking a Tire & Battery Center Associate at our Hermantown, MN location. You will ensure safety on the floor, organize the TBC area, and assist members with tire and battery services and installations.

Flexibility to explain warranties, recommend best products, and promote TBC offerings is essential. You will utilize Sam’s Garage and POS systems to support service and sales, delivering value to members daily.