Tire & Battery Service Pro — Tech-Savvy Customer Advocate

Sam's East; Tulsa (OK); Sur place; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) plan

Stock purchase program

Paid time off

Education benefits Live Better U

Résumé du poste

Sam's East in Tulsa, OK is hiring as a teammate to deliver outstanding sales and service while educating associates on tools, tasks, and resources. You will mentor new technicians, promote safe practices, and use POS systems to handle transactions and assist customers.

We value integrity, teamwork, and ownership—you'll monitor inventory, process returns, and communicate needs to leadership. The role supports a high-volume environment with opportunities for growth and performance-based incentives.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsabilités

• Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques.
• Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them.
• Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns.

Description du poste

Sam's East in Tulsa, OK is hiring as a teammate to deliver outstanding sales and service while educating associates on tools, tasks, and resources. You will mentor new technicians, promote safe practices, and use POS systems to handle transactions and assist customers.

We value integrity, teamwork, and ownership—you'll monitor inventory, process returns, and communicate needs to leadership. The role supports a high-volume environment with opportunities for growth and performance-based incentives.