Tire & Battery Service Pro — Expert Customer Service

Walmart; Baton Rouge (LA); Vor Ort; USD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) and stock purchase plans

Paid time off and other benefits

Zusammenfassung

Walmart in Baton Rouge, LA, is seeking a Tire & Battery Center associate to maintain safety and merchandising on the TBC sales floor, assist members with tire installation appointments, and deliver high-quality service using Sam’s Garage knowledge. You will work with the team to drive service excellence and ensure accurate pricing and display standards.

The role emphasizes safety, customer service, and efficient workflow management within the TBC, supporting the club’s commitment to member value

Qualifikationen

• Must have valid state-issued driver's license.
• Must be 18 years of age or older.
• Preferred: experience in auto service or retail.

Aufgaben

• Maintains safety and standards on the Tire and Battery Center (TBC) by following safety policies and procedures.
• Keeps TBC sales floor organized, stocked, zoned and merchandised per policy, including returns, claims, shrink and damages.
• Assists members with tire installation appointments and provides updates on lead times and cancellations.
• Provides product recommendations using Sam’s Garage knowledge to ensure safety and value for members.
• Drives sales and service excellence by communicating value and collaborating with club associates.
• Triages service workflow in TBC bays, prioritizes appointments, and coordinates with technicians to meet service needs.
• Uses digital tools and handheld devices to plan sales, improve service experience, and promote tool adoption across the team.
• Delivers high-quality service, mentors teammates, and ensures courteous customer interactions in all situations.

Jobbeschreibung

Walmart in Baton Rouge, LA, is seeking a Tire & Battery Center associate to maintain safety and merchandising on the TBC sales floor, assist members with tire installation appointments, and deliver high-quality service using Sam’s Garage knowledge. You will work with the team to drive service excellence and ensure accurate pricing and display standards.

The role emphasizes safety, customer service, and efficient workflow management within the TBC, supporting the club’s commitment to member value