Tire & Battery Experience Advisor

Sam's East; Kentwood (MI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off and other leave

Job summary

Sam's Club in Kentwood, MI is seeking a Tire and Battery Center Associate to uphold safety and service standards. You will assist members, merchandise displays, manage installs scheduling, and use Sam’s Garage and POS tools to process purchases, returns, and payments.

You will triage service workflow, provide product recommendations, and maintain knowledge of warranties. Strong interpersonal skills and adherence to policy are essential.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintain safety and standards on the sales floor and in the Tire & Battery Center.
• Present merchandise, price items, and organize displays.
• Assist members with tire installation, maintenance, and service decisions.
• Provide expert member service using Sam’s Garage and product knowledge.
• Drive sales by communicating value and coordinating with the TBC team.
• Triages service workflow to maximize efficiency and prioritize appointments.
• Operate POS equipment, process payments, returns, and exchanges.
• Comply with policies and ethics; handle challenging situations professionally.

Skills

Customer service

Merchandising

Sales

Safety compliance

POS operation

Product knowledge

Team collaboration

Cash handling

Tools

Sam's Garage

POS system

Cash register

Job description

Sam's Club in Kentwood, MI is seeking a Tire and Battery Center Associate to uphold safety and service standards. You will assist members, merchandise displays, manage installs scheduling, and use Sam’s Garage and POS tools to process purchases, returns, and payments.

You will triage service workflow, provide product recommendations, and maintain knowledge of warranties. Strong interpersonal skills and adherence to policy are essential.