Tire & Battery Center Service Advisor

Walmart Inc.; Hickory (NC); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) matching plans

Paid time off

Live Better U program

Job summary

Walmart Sam’s Club Tire and Battery Center in Hickory, NC is hiring for a full-time associate to support tire and battery services. The role involves maintaining safety standards, merchandising, assisting members with installation appointments, and leveraging Sam’s Garage for product recommendations.

The position offers competitive hourly wages ranging from $19.00 to $27.00 and a comprehensive benefits package as described by the club.

Qualifications

• Minimum Qualifications: Valid state-issued driver's license.

Responsibilities

• Maintains facility and sales floor safety and standards per safety policies and procedures.
• Keeps Tire and Battery Center (TBC) sales floor organized, stocked, zoned, and merchandised as per policy.
• Stocks merchandise, sets up displays, prices items, and handles damaged goods carefully.
• Monitors tire and battery orders daily and assists members with installation appointments.
• Provides expert member service using Sam’s Garage and product knowledge to recommend safe tire and battery products.
• Drives sales and service excellence in the TBC and promotes TBC offerings to members.
• Triages service workflow in TBC bays, prioritizing appointments to maximize efficiency.
• Demonstrates knowledge of TPMS, safety protocols, and POS operations.
• Leverages digital tools to plan sales and improve the service experience.
• Acts as a brand advocate, training team members and upholding high service quality.
• Handles purchases, payments, returns, and exchanges following policy.

Skills

Customer service

Job description

Walmart Sam’s Club Tire and Battery Center in Hickory, NC is hiring for a full-time associate to support tire and battery services. The role involves maintaining safety standards, merchandising, assisting members with installation appointments, and leveraging Sam’s Garage for product recommendations.

The position offers competitive hourly wages ranging from $19.00 to $27.00 and a comprehensive benefits package as described by the club.