Tire & Auto Service Advisor — Customer-Focused Sales & Service

Goodyear; Dartmouth (MA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical plans

401(k)

Dental

Vision

Tuition assistance

Paid vacations

Tire discounts

Job summary

Goodyear is seeking an Automotive Tire & Service Advisor for an on-site role in our auto service centers. You will build guest relationships, drive sales, and coordinate appointments while delivering exceptional service and quality workmanship.

Ideal candidates have prior guest service experience in automotive settings, a valid drivers license, and a willingness to contribute to a fast-paced team. We offer a competitive pay range and a comprehensive benefits package including medical,

Qualifications

• Previous Automotive Guest Service experience.
• Valid drivers license.
• No relocation offered for this position.

Responsibilities

• Drive sales and profitability for the store by selling tires and recommended automotive services by communicating benefits and product features appropriately.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Communicate all advertising and promotion of products and services.
• Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, estimating time requirements, and checking out.
• Contribute to promotional merchandising and special events.
• Effectively communicate warranties, promotions, and advertisements to guests.
• Assist Service Manager in communicating information about guest vehicles, as needed.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, including lifting tires and wheels.

Skills

Guest service experience

Communication

Teamwork

Sales experience

Education

High School Diploma or GED

Job description

Goodyear is seeking an Automotive Tire & Service Advisor for an on-site role in our auto service centers. You will build guest relationships, drive sales, and coordinate appointments while delivering exceptional service and quality workmanship.

Ideal candidates have prior guest service experience in automotive settings, a valid drivers license, and a willingness to contribute to a fast-paced team. We offer a competitive pay range and a comprehensive benefits package including medical,