Tips-Certified Fine-Dining Server Attendant

Harwood Hospitality Group; Dallas, Northern (TX, KY); Hybrid; USD 25,000 - 45,000; Full time

Job summary

Harwood Hospitality Group's Hôtel Swexan in Dallas seeks a Server Attendant to support the restaurant team by setting and cleaning tables to help servers focus on guests. You will replenish utensils, maintain menu presentation, and ensure every guest experiences flawless service in a fast-paced, upscale environment; TIPS certification or equivalent is required.

This role emphasizes professionalism, hospitality, and teamwork, with responsibilities spanning equipment upkeep, safety, and clear

Qualifications

• Must have food safety certification and TABC or equivalent.
• Excellent interpersonal and guest service skills.
• Ability to work in a fast-paced, high-end dining environment.

Responsibilities

• Assist the other servers by maintaining menu presentation and table setting; replenish utensils and water glasses as needed.
• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role.
• Ensures a spotless service is delivered to all guests anytime, and that their needs and expectations are fulfilled to the highest level and down to the smallest details.
• Ensure unit is well maintained and that all equipment’s, materials and utensils are always in perfect working conditions. Arrange for maintenance and repair of equipment and other services. Reports any defect to the Restaurant Manager.
• Communicate effectively with restaurant manager, servers, and host/hostess as appropriate to ensure the guest experience is as enjoyable and effortless as possible.
• Must be TIPS certified or similar State requirement.
• Follow Stillwell's food and beverage standards and procedures.
• Perform all duties in a safe manner and monitor those actions of others.
• Must be pleasant, hospitable, and attentive to guests always.

Skills

Hospitality

Teamwork

Customer service

Professionalism

Education

Food Handlers & TABC Certification

Job description

Harwood Hospitality Group's Hôtel Swexan in Dallas seeks a Server Attendant to support the restaurant team by setting and cleaning tables to help servers focus on guests. You will replenish utensils, maintain menu presentation, and ensure every guest experiences flawless service in a fast-paced, upscale environment; TIPS certification or equivalent is required.

This role emphasizes professionalism, hospitality, and teamwork, with responsibilities spanning equipment upkeep, safety, and clear