Timepiece Sales Specialist & Client Concierge

Brobston Group LLC; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group LLC is seeking a Sales Professional focused on client needs and storytelling about timepieces. The role supports showroom operations, client repairs, and administrative tasks to elevate the client experience.

Responsibilities include presenting products, building a client base via CRM, and maintaining up-to-date product knowledge. Candidates should have at least one year in retail and a passion for timepieces, with comfort standing, lifting, and working evenings/weekends.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year retail sales experience.
• Excellent storytelling, client service, and selling skills.
• Passion for timepieces and/or jewelry; strong interpersonal communication.
• Ability to stand for long periods, lift packages/boxes, and work evenings/weekends.
• Computer literate (MS Office) and multitask in a fast-paced environment.

Responsibilities

• Present products to clients using storytelling and technical detail while creating a welcoming atmosphere.
• Build and maintain a clientele using the company CRM and relationship-building techniques.
• Maintain and expand product and industry knowledge on brands and collections.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support showroom hospitality guidelines and collaborate with team members to serve clients.
• Handle client repairs intake and delivery and complete related administrative tasks.
• Use required company systems, hardware, and software independently.

Skills

Storytelling

Client service

Retail sales

Interpersonal communication

Timepieces knowledge

Education

High School Diploma

Tools

MS Office

Job description

Brobston Group LLC is seeking a Sales Professional focused on client needs and storytelling about timepieces. The role supports showroom operations, client repairs, and administrative tasks to elevate the client experience.

Responsibilities include presenting products, building a client base via CRM, and maintaining up-to-date product knowledge. Candidates should have at least one year in retail and a passion for timepieces, with comfort standing, lifting, and working evenings/weekends.