Timberland: Sales Associate - Grand Rapids

Vans; Byron Township (MI); On-site; USD 20,292 - 27,276; Part time

Job summary

Timberland is seeking a part-time Sales Associate to join our VF Corporation family. You will deliver personalized service, share product knowledge, and help maintain an inviting store environment. This role emphasizes teamwork, adaptability, and the ability to engage diverse customers.

As part of Timberland, you will contribute to achieving store goals while representing brand standards and community values. Training is provided, with growth opportunities within a dynamic retail team.

Qualifications

• High school diploma preferred.
• 0–1 year of customer service or retail experience.
• Ability to engage with a diverse group of customers and communicate clearly.
• Team-oriented, detail-minded, and adaptable.

Responsibilities

• Provide personalized customer engagement through genuine interactions.
• Build sales with a consumer-centric mindset and selling behaviors.
• Share product, brand, and community knowledge to enhance the customer experience.
• Maintain store standards and assist in visual merchandising.
• Perform cashier duties and support loss prevention.

Skills

Customer engagement

Sales skills

Communication skills

Team collaboration

Brand knowledge

Attention to detail

Education

High School Diploma or equivalent

Tools

Retail systems

POS systems

Job description

Sales Associate

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer‑centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer‑ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Qualifications

• High School Diploma or equivalent is preferred.
• 0–1 year of relevant experience (customer service or retail experience preferred).
• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong verbal and written communication skills.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills, including basic retail systems and applications.
• Physical ability to stand, move, bend, reach, squat, climb ladders, and lift light to moderate weight.

Compensation & Benefits

Hiring Range: $14.73 – $19.80 USD per hour.

This part‑time or limited time position is not eligible for all benefit plans offered at VF Corporation. Some benefits are available; additional information will be provided upon hire.

EEO Statement

At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, physical or mental disability, or any other protected characteristic. If you require accommodations during the application process, please contact us at [e-mail]. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.