Timberland: Sales Associate - Grand Rapids

FashionUnited; Byron Township (MI); On-site; USD 19,000 - 26,000; Full time

Job summary

Timberland is seeking a Sales Associate in Grand Rapids to deliver exceptional customer experiences. You will engage customers, share product knowledge, and contribute to store goals. This role requires 0–1 year of experience, a high school diploma or equivalent, and a readiness to learn.

You will participate in visual merchandising, cashier duties, and maintaining brand presentation while upholding safety and store standards. This is an on-site role with a dynamic, team-oriented environment.

Qualifications

• 0–1 year of relevant experience.
• High School Diploma or equivalent preferred.
• Ability to genuinely engage with a diverse group of customers.
• Strong communication skills—verbal and written.
• Able to work collaboratively in a team and adapt to changing business needs.
• Customer service experience preferred; retail experience a plus.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication skills

Teamwork

Retail experience

Willingness to learn

Attention to detail

Proficient computer skills

Physical stamina

Education

High School Diploma or equivalent

Tools

Retail POS systems

Job description

Timberland: Sales Associate - Grand Rapids

Timberland: Sales Associate - Grand Rapids

(Job Number: R-20260720-0033)

Job title

Timberland: Sales Associate - Grand Rapids (Job Number: R-20260720-0033)

Department

Retail Management & In-store

Department

Retail Management & In-store

Location

Byron Center

Live the brand

Timberland® ’s dedication to make quality products is bringing outdoor adventures within your city lifestyle. A global leader in premium-quality footwear, apparel and accessories that is equally committed to environmental and social responsibility

Your ROLE with us

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you.

A day in the life of a Sales Associate at Timberland looks a little like this.

As a Sales Associate, you are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. As part of a collaborative team, you’ll contribute to the store’s success through sales, visual merchandising, and operational excellence. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in‑class customer experience. Let’s break down that day-in-the-life a bit more.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer‑centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer‑ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 0–1 year of relevant experience. A High School Diploma or equivalent is preferred; but we value hands‑on experience and demonstrated achievements most.

The foundation skills you will need in this position are:

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in?

Hiring Range:

$14.73 - $19.80 USD per hour

Your ROLE with us

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you.

A day in the life of a Sales Associate at Timberland looks a little like this.

As a Sales Associate, you are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. As part of a collaborative team, you’ll contribute to the store’s success through sales, visual merchandising, and operational excellence. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in‑class customer experience. Let’s break down that day-in-the-life a bit more.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer‑centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer‑ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 0–1 year of relevant experience. A High School Diploma or equivalent is preferred; but we value hands‑on experience and demonstrated achievements most.

The foundation skills you will need in this position are:

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in?

Hiring Range:

$14.73 - $19.80 USD per hour

Benefits at VF Corporation

This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at [e-mail]. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

Job Title:

Timberland: Sales Associate - Grand Rapids