General Laborer

Sir Grout Greater Chester County; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Job summary

Sir Grout Indianapolis is seeking a Hard Surface Restoration Technician to restore the beauty of tiled surfaces and provide exceptional service for residential and commercial clients. The role emphasizes attention to detail, safety, and delivering high-quality results on-site.

The technician will handle cleaning, repair, and minor grout work, with potential for stone sealing and coatings. A valid driver’s license and physical ability to lift up to 40 pounds are required, along with a proactive,

Qualifications

• Attention to detail required to deliver impeccable results.
• Customer-focused approach with excellent communication.
• Strong time management to coordinate on-site work.
• Problem-solving skills to address restoration challenges.
• Self-motivated for individual jobs and teamwork.
• Requires a valid driver's license for travel to sites.
• Physical ability to lift/carry up to 40 pounds.

Responsibilities

• Provide exceptional customer service at residential and commercial sites.
• Perform tile/grout cleaning, repair, minor re-grouting, caulking, and color sealing.
• Provide secondary services such as stone countertop sealing and coatings on floors/surfaces.
• Operate vehicles safely, handle chemicals, and follow PPE standards.
• Process on-site payments and paperwork.
• Engage in business development activities and occasional estimates.
• Maintain accurate inventory of chemicals and PPE; report issues.

Skills

Attention to detail

Customer focused

Time management

Problem solving

Self-motivated

Valid driver's license

Physical ability

Job description

About US

Sir Grout is a leading provider of tile and grout restoration services, also providing stone restoration and slip resistant applications to the residential and commercial markets. We're committed to revitalizing surfaces and transforming spaces, making the lives of our customers easier. As we continue to grow, we are seeking a skilled Hard Surface Restoration Technician to join our team. We offer competitive base pay plus incentive pay, PTO, and thorough training with opportunities to learn advanced skills in hard surface restoration. Sir Grout Indianapolis fosters a culture of excellence where employees are valued and everyone has a future to grow with the business and build a career in hard surface restoration.

Job Description

If you are someone with a strong work ethic, great attention to detail, takes pride in a job well done, and is looking for a career that provides tangible and differentiated skillsets as well as leadership and management opportunities, then Sir Grout Indianapolis may be for you! As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients.

Key Responsibilities

• Provide Exceptional Customer Service: Responsive and respectful interactions with our residential and commercial customers, focused on understanding and addressing their needs.
• Cleaning and Repair: Provide tile/grout cleaning, tile repair, minor re-grouting, caulking, color sealing, and minor repair services.
• Secondary Services: These may include residential stone countertop sealing, and applying coatings to all floors and surfaces.
• Safety Adherence: Safely and efficiently operate the service vehicle, utilize chemicals and maintain equipment, follow all safety regulations at all times including inspecting equipment, following all Personal Protective Equipment (PPE) standards, and using the proper equipment for each job.
• Process Payments and Paperwork: On site payment and paperwork processing.
• Business Development Activities: Possible activities such as engaging in community events, networking opportunities, and provide occasional estimates as required.
• Inventory: Maintaining and reporting on accurate inventory of chemical products, PPE, etc.
• Reporting and Communication: Reporting all safety concerns or injuries immediately, clear communication to both customers and managers on any issues or questions on the work.

Requirements

• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• A Valid Drivers License
• Enthusiasm for hands on work: Able to lift/carry up to 40 pounds for short periods of time.
• Motivated: Self-motivated for individual jobs and motivated by being part of an exceptional team with shared goals.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.
• Time Management: Reliable and punctual to all job sites and in communication with customers and team.

Competencies

• Attention to detail
• Clear communication
• Honesty and integrity
• Interpersonal skills
• Customer Service
• Self-directed and motivated
• Time management