Tile Store Leader: Drive Sales & Customer Experience

Floor & Decor Holdings Inc.; Florence (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase

Referral Bonus

Insurance Plans

Work-life balance

Paid vacation

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Florence, KY seeks a Store Manager to drive sales, ensure an exceptional customer experience, and lead a high-volume retail team.

You will implement merchandising standards, supervise staff, and uphold safety and brand guidelines while reporting to the Chief Executive Merchant. The role emphasizes leadership, scheduling, and performance management in a bustling store environment.

Qualifications

• Three to five years retail management experience.
• Ability to perform in a high volume and complex location.
• Demonstrated initiative and self-starter.
• Proven ability to recruit, hire, and train associates.
• Excellent communication, interpersonal and analytical skills.
• Independent discretion and judgment in a fast-paced environment.
• Demonstrated ability to increase market share.
• Excellent customer service under pressure.

Responsibilities

• Drive sales budgets and provide exceptional customer shopping experience.
• Mercially merchandise according to company guidelines.
• Maintain store presentation standards.
• Ensure safety and loss prevention compliance.
• Support the Chief Executive Merchant in customer service focus.
• Oversee scheduling, performance reviews, training, and workload of associates.
• Address policy violations and disciplinary actions.
• Manage scheduling, payroll, and business planning processes.
• Handle store level HR or loss prevention issues as necessary.

Skills

Retail management

Customer service

Staff training and development

Leadership

Analytical skills

Job description

Floor & Decor Holdings Inc. in Florence, KY seeks a Store Manager to drive sales, ensure an exceptional customer experience, and lead a high-volume retail team.

You will implement merchandising standards, supervise staff, and uphold safety and brand guidelines while reporting to the Chief Executive Merchant. The role emphasizes leadership, scheduling, and performance management in a bustling store environment.