TikTok Shop - Star Creator, Special Project Lead

TikTok; New York (NY); In loco; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

TikTok is seeking an experienced Project Manager to join the US E-commerce team. You will lead operations strategy initiatives, streamline productivity, and oversee cross-functional projects. The role focuses on workflow management, collaboration, and process improvements to boost efficiency across TikTok Shop US operations.

Join a fast-paced tech platform with a global footprint, contributing to a scalable e-commerce ecosystem and innovative solutions for creators and shoppers alike.

Competenze

• Bachelor’s degree in a related field with strong business acumen.
• Data-driven mindset and ability to leverage metrics to guide decisions.
• Experience in program/project management, consulting, change management, or operations strategy.
• Proven ability to manage projects end-to-end with process optimization.
• Experience collaborating with cross-functional teams and stakeholders.
• Proficiency in Microsoft Office; SQL and BI tools to translate data into recommendations.

Mansioni

• Develop in-depth knowledge of e-commerce creator operations, workflows, and systems.
• Use data-driven insights to inform decisions and track performance.
• Collaborate with cross-functional teams to align priorities and execute strategies.
• Identify and implement ways to optimize operational processes and increase productivity.
• Establish best-in-class frameworks for cross-team collaboration and ways of working.
• Lead projects on Creator Performance Management, creator incubation, matchmaking, and content quality.

Conoscenze

Analytical mindset

Project management

Cross-functional collaboration

Process optimization

Data-driven decision making

Microsoft Office Suite

SQL

Looker

Tableau

Formazione

Bachelor's degree in Business, Economics, Marketing, Data Science, or related field

Strumenti

MS Office

Excel

Word

Outlook

PowerPoint

MS Project

SQL

Looker

Tableau

Descrizione del lavoro

Responsibilities

About the Team

The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok E-commerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

About the Role:

TikTok is seeking an experienced Project Manager to work in our US E-commerce team on a variety of Operations Strategy initiatives and projects. You will have an immediate impact on TikTok Shop US operations team; improving productivity via streamlining initiatives, overseeing key strategic projects and facilitating efficient cross-function operations. Your interest and professional expertise are related to workflow management, building cross-functional collaboration, communications, project management, and process improvements.

Responsibilities:

• - Develop in-depth knowledge of e-commerce creator operations, workflows, and systems.
• - Use data-driven insights to inform decisions, track performance, and uncover improvement opportunities.
• - Collaborate with cross-functional teams to align on priorities and execute business strategies.
• - Identify and implement ways to optimize operational processes and increase overall productivity.
• - Establish best-in-class frameworks for cross-team collaboration and ways of working.

Projects will be defined based on the following directions:

• - Creator Performance Management
• - High potential TikTok Creator incubation
• - Merchandising and matchmaking for top e-commerce creators
• - Creator's content quality improvement

Qualifications

Minimum Qualifications:

• - Bachelor's degree in Business, Economics, Marketing, Data Science, or a related field.
• - Strong analytical skills with a data-driven mindset; able to leverage metrics to guide decisions.
• - Experience in program/project management, consulting, change management, or operations strategy.
• - Demonstrated ability to manage projects from inception through successful implementation. Hands-on experience in process optimization and scaling efficiency initiatives.
• - Proven experience collaborating with or managing cross-functional teams.
• - Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and MS Project. Proficiency in SQL and BI platforms (e.g., Looker, Tableau) to extract and translate data insights into actionable recommendations.

Preferred Qualifications:

• - Experience in e-commerce, tech, or fast-paced digital organizations.
• - Familiarity with matrix or global organizational structures.
• - Creative thinker and strategist with the ability to develop innovative solutions.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request