TikTok Shop - Senior Product Manager - Ecosystem, Seller/Creator Performance Score

TikTok; San Jose (CA); On-site; USD 149,000 - 247,000; Full time

Job summary

Join TikTok as a Senior Product Manager focusing on e-commerce governance and seller performance. You'll lead strategies to ensure a safe marketplace while enhancing user experience. Collaborate with teams to develop innovative solutions that balance growth with risk mitigation.

Benefits

Health Insurance

401(k)

Paid Leave

Qualifications

• High data sensitivity with ability to identify risks and propose solutions.
• Experience with international products or community/social platforms.

Responsibilities

• Lead e-commerce seller and creator governance strategies.
• Design credit and incentive functions for sellers and creators.
• Develop monitoring systems for seller operations.

Skills

Data Sensitivity

Risk Identification

E-commerce

Content Passion

Education

Bachelor's Degree

Job description

TikTok Shop - Senior Product Manager - Ecosystem, Seller/Creator Performance Score

1 week ago Be among the first 25 applicants

Responsibilities

About the Role:
- The E-commerce Governance and Experience team at TikTok is a global team responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators. We focus on policies, rules, and systems to maintain quality.
- As a product manager, you will collaborate with internal teams to develop safety features and strategies, focusing on governance, ecosystem features, and technical strategies to enhance TikTok shopping, as well as detecting and addressing risky behaviors.

Responsibilities:

• Lead the articulation of e-commerce seller and creator governance strategies, balancing business growth with risk mitigation to ensure sustainable growth.
• Design credit and incentive functions for sellers and creators, including rewards, penalties, and appeals, to enhance ecosystem vitality.
• Develop monitoring systems for seller operations and influencer creation, utilizing data analysis to identify issues affecting growth and user experience, and craft strategic plans to improve shopping experiences.
• Refine and implement rules based on merchant, influencer, and user feedback, leading the design and implementation of product modules.
• Coordinate with business, strategy, and R&D teams to facilitate teamwork across product verticals.

Qualifications

Minimum Qualifications:

• Bachelor's degree or higher
• High data sensitivity with ability to identify risks and propose solutions
• Experience with international products, community/social platforms, UGC, supply-demand platforms, or overseas work/study
• Passion for content and e-commerce products

Preferred Qualifications:

• Experience in building B-end workbenches and strategizing account security, especially with cross-functional teams and complex product requirements

About TikTok

TikTok is a leading platform for short-form videos, aiming to inspire creativity and joy worldwide, with offices across the globe.

Why Join Us

We foster creativity, innovation, and inclusivity, valuing diverse perspectives and creating a collaborative environment. Join us to make an impact and grow together.

Diversity & Inclusion

We are committed to creating an inclusive workplace that values all skills, experiences, and perspectives, reflecting the communities we serve.

TikTok Accommodation

We provide accommodations for candidates with disabilities or other protected reasons. Contact us at https://tinyurl.com/RA-request for assistance.

Job Information

Base salary: $149,040 - $246,400 annually, with potential bonuses, stock units, and benefits including health insurance, 401(k), paid leave, and more. Benefits may vary by location.

In Los Angeles County, we adhere to fair chance employment laws regarding criminal records.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Product Management and Marketing
• Industry: Social Networking Platforms