TikTok Shop Manager

R2 Global; Miami (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

R2 Global is seeking a TikTok Shop Manager to lead a portfolio of brand accounts, turning goals into high-impact campaigns across creator, affiliate, and paid programs. You will be the day-to-day owner, coordinating internal teams and keeping everyone aligned to move product.

This client-facing role requires strong relationship skills, hands-on TikTok Shop experience, and the ability to analyze performance data and present clear next steps for optimization.Miami-based role with a fast-moving,

Qualifications

• Strong client facing experience in social, ecommerce, or marketplace contexts.
• Hands-on TikTok Shop experience, agency-side or brand-side.
• Comfort presenting performance data and insights to clients.
• Ability to manage multiple accounts with shifting priorities.
• Genuine interest in the creator economy and platform trends.

Responsibilities

• Own day-to-day relationships with a portfolio of brand clients and run weekly calls.
• Translate client objectives into TikTok Shop plans across creator affiliate, sampling, LIVE, and paid.
• Coordinate internal teams to deliver campaigns on time and to brief.
• Report on performance (GMV, ROAS, conversions) and tell a clear story to clients.
• Spot growth opportunities and stay updated on platform changes.

Skills

Client facing

TikTok Shop experience

Performance data storytelling

Multi-account management

Creator economy interest

Job description

We are partnered with a long standing eCommerce and digital marketing accelerator who are currently building out their social commerce function across creator, affiliate, and paid programs for consumer brands. They're growing the team and need a TikTok Shop Manager who already speaks the language of GMV, affiliates, and Shop campaigns.

This is a client-facing role with real ownership. You'll be the day-to-day lead on a portfolio of brand accounts, turning their goals into campaigns that actually move product, and keeping the internal teams (creator, paid, content, ops) pointed in the same direction.

What you'll do

• Own the day-to-day relationship with a portfolio of brand clients, running weekly calls, setting expectations, and being the person they trust when things move fast
• Translate client objectives into TikTok Shop plans across creator affiliate, sampling, LIVE, and paid (GMV Max / Ads Manager)
• Coordinate internal teams to deliver campaigns on time and to brief, from creator outreach through content approval and launch
• Report on performance (GMV, ROAS, conversion, creator output) and turn the numbers into a clear story and next steps for the client
• Spot growth opportunities within accounts, from new product launches to seasonal pushes to expanding into LIVE or paid
• Stay close to platform changes, policy updates, and what's converting on the feed right now

What you'll bring

• Strong client facing experience, ideally in social, influencer, ecommerce, or marketplace
• Hands-on TikTok Shop experience, whether agency-side or brand-side
• Comfort with performance data and the confidence to present it to clients, including when results are off-target
• Strong organisation across multiple accounts and shifting priorities
• A genuine interest in the creator economy. You're on the platform, you notice what works, and you have opinions about why

Nice to have

• Experience with Amazon, Walmart, or other marketplaces alongside social commerce
• Category exposure in beauty, wellness, CPG, or fashion