TikTok Shop - Logistics Supplier Manager

TikTok; Seattle (WA); On-site; USD 116,000 - 198,000; Full time

Job summary

TikTok is seeking a Commercial Process Manager in the United States to own end-to-end procurement initiatives focused on transportation and delivery. You will lead sourcing, onboarding, and project execution while collaborating across functions to standardize processes and improve governance.

The role emphasizes supplier management, data-driven decision making, and continuous optimization in a fast-paced tech environment with global relevance.

Qualifications

• Bachelor's degree or higher in Logistics, Supply Chain, Procurement, Business Administration, or a related field.
• Solid experience in international logistics, cross-border e-commerce, procurement, supplier management, or process optimization.
• Strong understanding of domestic logistics and supply chain operations with knowledge of supplier management methodologies and compliance.
• Shows ownership and can drive initiatives from strategy to execution in a fast-paced environment.
• Data-driven and results-oriented with strong analytical thinking and problem-solving skills.
• Collaborative and adaptable team player with experience working across functions and priorities.

Responsibilities

• Lead strategic sourcing and procurement initiatives for transportation and delivery, including supplier onboarding and project execution.
• Design and improve supplier segmentation, qualification, and audit mechanisms; review supplier performance across key metrics.
• Partner with internal stakeholders to build a scalable supplier management framework with strong governance and compliance controls.
• Identify gaps in procurement workflows and lead optimization to improve efficiency, standardization, and digitalization.
• Monitor market dynamics and industry trends in logistics to inform procurement strategy and supplier decisions.

Skills

International logistics

Cross-border e-commerce

Procurement optimization

Supplier management

Ownership

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree or above in Logistics, Supply Chain, Procurement, Business Administration, or a related field

Job description

Responsibilities

The Commercial Process Management team oversees the end-to-end procurement lifecycle by establishing standardized processes, enabling system support, and providing clear execution guidance. The team monitors critical checkpoints throughout the procurement process to strengthen compliance, improve operational efficiency, and ensure consistent execution across the organization.

• Lead strategic sourcing and procurement initiatives for transportation and delivery, including supplier onboarding, supplier lifecycle management, procurement strategy development, and project execution.


• Design and continuously improve supplier segmentation, qualification, and audit mechanisms; drive cross-functional reviews of supplier performance across key dimensions such as cost, service quality, timeliness, and operational stability.


• Partner closely with internal stakeholders to build a scalable supplier management framework, enabling more refined governance, stronger compliance controls, and continuous performance optimization.


• Identify gaps and inefficiencies across procurement and operational workflows, and lead optimization initiatives to improve process efficiency, standardization, and digitalization.


• Monitor market dynamics, industry trends, and policy developments in domestic and international logistics markets, and provide insights to support procurement strategy and supplier management decisions.

Qualifications

Minimum Qualification(s)

• Bachelor's degree or above in Logistics, Supply Chain, Procurement, Business Administration, or a related field.


• Solid experience in international logistics, cross-border e-commerce, procurement, supplier management, or process optimization.


• Strong understanding of domestic logistics and supply chain operations, with good knowledge of supplier management methodologies, risk control, and compliance requirements.


• Strong sense of ownership, with the ability to work independently in a fast-paced environment and drive initiatives from strategy through execution.


• Data-driven and results-oriented, with strong analytical thinking, problem-solving capabilities, and sound judgment in balancing efficiency, quality, and compliance.


• Collaborative and adaptable team player, with experience working across functions and managing multiple priorities simultaneously.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $115520 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;


2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;


3. Exercising sound judgment.