TikTok Shop Growth Strategist / Account Manager

Influu; Glendale (CA); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Influu, a TikTok Shop Official Partner, seeks an Account Manager / Growth Strategist to lead brand partner relationships from onboarding through growth planning and campaign delivery in a hybrid Glendale role.

You will coordinate cross-functional teams, analyze performance metrics, and deliver actionable recommendations to drive GMV, ROI, and overall growth with a data-driven approach.

Qualifications

• 2–5 years of relevant experience in account management, client services, e-commerce, creator marketing, or related fields, with direct ownership of client communication.
• Proven experience personally executing campaigns or projects, including coordinating teams and following through on deliverables.
• A solid understanding of TikTok Shop and how affiliates, content, livestreams, shop operations, and paid media contribute to growth.
• Confidence interpreting performance metrics and presenting clear, actionable recommendations to clients.
• Strong organization, prioritization, and problem-solving skills, with the ability to manage multiple brands.
• Availability to work onsite in Glendale 2–3 days per week and start within the next two weeks.

Responsibilities

• Own client relationships. Lead onboarding, regular check-ins, strategy discussions, and business reviews; align expectations and proactively address concerns.
• Build actionable growth plans. Translate client goals into strategies across affiliates, creators, content, livestreams, and shop initiatives, with clear priorities and success metrics.
• Drive campaign execution. Coordinate internal teams, track timelines and deliverables, secure approvals, and resolve blockers to keep projects moving.
• Turn data into decisions. Analyze GMV, ROI, ROAS, conversion rate, AOV, and profitability to identify what’s working and recommend practical improvements.
• Deliver clear client reporting. Prepare performance reports, presentations, and growth forecasts that explain results, priorities, and next steps.
• Guide campaign direction. Develop briefs and recommendations for creator partnerships, affiliate activations, content, and promotional campaigns alongside specialist teams.
• Manage account priorities. Maintain accurate project trackers, balance multiple accounts, and flag changes to scope, budget, or timelines early.
• Support long-term account growth. Build trust through consistent delivery and identify opportunities to improve performance, retain clients, and expand partnerships.

Skills

Client relationships

Growth strategy

Campaign delivery

Data analysis

Reporting

Cross-functional collaboration

Tools

TikTok Ads

GMV Max

TikTok Shop operations

Job description

Glendale, CA | Full-time | Hybrid: 2–3 days onsite per week

Actively interviewing — looking for someone to start within the next two weeks

Influu is a TikTok Shop Official Partner operating across 8+ global markets. We partner with leading brands and thousands of creators to grow businesses through creator marketing, affiliates, livestreams, and social commerce.

We’re expanding our Account Management team. If you enjoy working directly with brands, turning ideas into action, and seeing measurable results, we’d love to meet you.

The Role

As a TikTok Shop Account Manager / Growth Strategist, you’ll be the primary point of contact for assigned brand partners, owning client relationships, growth planning, and campaign delivery. You’ll work closely with our specialist teams to turn business goals into coordinated action and keep clients informed, confident, and moving forward. Candidates with leadership experience are welcome and should be excited to stay actively involved in project delivery.

• Own client relationships. Lead onboarding, regular check-ins, strategy discussions, and business reviews; align expectations and proactively address concerns.
• Build actionable growth plans. Translate client goals into strategies across affiliates, creators, content, livestreams, and shop initiatives, with clear priorities and success metrics.
• Drive campaign execution. Coordinate internal teams, track timelines and deliverables, secure approvals, and resolve blockers to keep projects moving.
• Turn data into decisions. Analyze GMV, ROI, ROAS, conversion rate, AOV, and profitability to identify what’s working and recommend practical improvements.
• Deliver clear client reporting. Prepare performance reports, presentations, and growth forecasts that explain results, priorities, and next steps.
• Guide campaign direction. Develop briefs and recommendations for creator partnerships, affiliate activations, content, and promotional campaigns alongside specialist teams.
• Manage account priorities. Maintain accurate project trackers, balance multiple accounts, and flag changes to scope, budget, or timelines early.
• Support long-term account growth. Build trust through consistent delivery and identify opportunities to improve performance, retain clients, and expand partnerships.

What You’ll Bring

2–5 years of relevant experience in account management, client services, e-commerce, creator marketing, or related fields, with direct ownership of client communication.

Proven experience personally executing campaigns or projects, including coordinating teams and following through on deliverables.

A solid understanding of TikTok Shop and how affiliates, content, livestreams, shop operations, and paid media contribute to growth.

Confidence interpreting performance metrics and presenting clear, actionable recommendations to clients.

Strong organization, prioritization, and problem-solving skills, with the ability to manage multiple brands.

Availability to work onsite in Glendale 2–3 days per week and start within the next two weeks.

You should be comfortable discussing shop and paid media performance with clients and specialists. Independent shop management or hands-on ad buying experience is a plus, rather than a requirement.

• Hands-on experience with TikTok Ads / GMV Max or TikTok Shop operations.
• Professional Spanish proficiency for client meetings and written communication.
• Agency experience managing multiple brand accounts.
• Take ownership of new brand projects and make a visible impact from the start.
• Collaborate with specialists across creators, affiliates, livestreams, creative, and paid media.
• Build deeper expertise in client strategy and TikTok Shop growth across different brands and categories.
• Grow your career as our client portfolio and global business expand.