TikTok Shop - Content Designer, Consumer

TikTok; Seattle (WA); On-site; USD 109,440 - 174,800; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short‑term and long‑term disability coverage

Job summary

A leading social media platform seeks an experienced Content Designer in Seattle to shape UX strategies for their e-commerce platform. This role involves collaborating with various teams to create impactful content and improve user interactions. The ideal candidate has e-commerce experience and a strong portfolio of content work, along with excellent communication skills. The salary range for this position is between $109,440 and $174,800 annually, along with comprehensive benefits.

Qualifications

• 1+ years of content design experience, with a portfolio that includes various content forms.
• Experience creating content for global audiences and working in cross‑cultural environments.
• Self‑starter who can manage multiple projects in a fast‑paced environment.

Responsibilities

• Execute content design and UX writing for the TikTok Shop Consumer team.
• Drive content execution for campaigns and promotions.
• Collaborate with design, product, research, and marketing teams.

Skills

Content design experience

Strong cross-team collaboration

Communication skills

Project management

Tools

Figma

Job description

TikTok Shop - Content Designer, Consumer

About the team

The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We’re looking for an experienced Content Designer with e-commerce expertise to help shape UX strategies and craft content experiences that meet the needs of our users.

You’ll actively build relationships with stakeholders including Product Management, Product Design, Brand, Marketing, Engineering, and Localization teams to create engaging experiences, and also promote content design within TikTok. You will also partner closely with Content Designers across the TikTok Shop ecosystem, and be a pivotal partner in defining our local and global content strategies.

Responsibilities

• Execute content design and UX writing for the TikTok Shop Consumer team.


• Drive content execution for campaigns and promotions.


• Collaborate with and influence design, product, research, and marketing teams in a fast‑paced work environment.


• Meet and align with teams globally to drive a cohesive product narrative.


• Lead initiatives to improve our processes and increase our ability to drive impact.


• Craft, proofread, and edit concise, conversational product UI content.


• Contribute to and evolve TikTok Shop’s regional content, voice, and style guidelines.


• Participate in design critiques to drive consistency and improve content quality across TikTok Shop.

Minimum Qualifications

• 1+ years of content design experience, with a portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, and product launch content.


• Experience creating content for global audiences and working in cross‑cultural environments.


• Strong cross‑team collaboration and communication skills and the ability to drive alignment with partners and stakeholders.


• Self‑starter who can manage multiple projects in a fast‑paced environment and stay focused when faced with changing requirements.


• Experience collaborating with Product Management, Design, Legal, Engineering, and Localization teams.

Preferred Qualifications

• Experience in e-commerce and/or social media.


• Experience with Figma.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $109,440 – $174,800 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;


2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;


3. Exercising sound judgment.