TikTok Shop - Category Manager, Luxury Resale

TikTok Inc.; Los Angeles (CA); On-site; USD 116,000 - 198,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Parental leave

Disability coverage

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Paid personal time

Job summary

TikTok Inc. in the United States is seeking a Category Manager to scale enterprise partners and drive topline revenue for TikTok's US Commerce business, delivering an innovative, secure e‑commerce experience for brands, creators, and shoppers.

You will acquire merchants, develop collaborative models, work with cross‑functional teams, and provide strategic content, operations, and logistics solutions to sellers, while updating them on product developments and opportunities.

Qualifications

• Track record of delivering and exceeding sales, GMV, or other commercial goals.
• Excellent interpersonal and negotiation skills.
• Team player, fast learner, and open to changes.
• 3+ years in e-commerce with mixed platform and brand/merchant experience preferred.
• Familiar with TikTok and other content platforms; content-based e-commerce experience preferred.
• Strong connections with brands and distributors preferred.

Responsibilities

• Acquire and incubate merchants to support category growth
• Discover innovative collaborative models, align to merchant plans, and invest resources
• Solve growth challenges through cross-functional collaboration
• Offer strategic content, operations, creator/affiliate/agency, merchandising, and logistics solutions to all sellers
• Update active sellers on TikTok Shop product developments and opportunities

Skills

Sales targets

Negotiation skills

Team player

Fast learner

Adaptable to change

E-commerce experience

Platform & brand experience

TikTok familiarity

Content-based commerce

Brand/distributor connections

Job description

Responsibilities

Team Overview

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

About the Role

With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the US, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike. The Category Manager role is responsible for scaling a book of enterprise partners, and driving topline revenue growth for TikTok's US Commerce business.

Responsibilities:

• Acquire and incubate merchants to support category growth
• Discover innovative collaborative models that align to the merchant's short-term and long-term development plans, and invest platform resources effectively and efficiently
• Solve key challenges in business growth by strong collaboration with cross-functional teams
• Employ a consultative approach by offering strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers
• Update active sellers on TikTok Shop product developments and new promotional opportunities

Qualifications

Minimum Qualifications:

• Track record of delivering & exceeding sales, GMV, or other commercial goals
• Excellent interpersonal and negotiation skills
• A good team player, a fast learner, and open to changes

Preferred Qualifications:

• 3+ years experience in e-commerce business with mixed experience in both platform side and brand/merchant side is highly preferred
• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred
• Strong connections with brands and distributors are preferred

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $115520 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Responsibilities

Team Overview

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

About the Role

With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the US, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike. The Category Manager role is responsible for scaling a book of enterprise partners, and driving topline revenue growth for TikTok's US Commerce business.

Responsibilities:

• Acquire and incubate merchants to support category growth
• Discover innovative collaborative models that align to the merchant's short-term and long-term development plans, and invest platform resources effectively and efficiently
• Solve key challenges in business growth by strong collaboration with cross-functional teams
• Employ a consultative approach by offering strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers
• Update active sellers on TikTok Shop product developments and new promotional opportunities

Qualifications

Minimum Qualifications:

• Track record of delivering & exceeding sales, GMV, or other commercial goals
• Excellent interpersonal and negotiation skills
• A good team player, a fast learner, and open to changes

Preferred Qualifications:

• 3+ years experience in e-commerce business with mixed experience in both platform side and brand/merchant side is highly preferred
• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred
• Strong connections with brands and distributors are preferred