TikTok Shop - Automation Strategy & Implementation Manager

TikTok; New York (NY); On-site; USD 122,000 - 209,000; Full time

Job summary

TikTok in New York is seeking a Cross-Border Logistics Leader to plan and optimize our overseas warehouse network for cross-border e-commerce. You will blend logistics strategy, data-driven analysis, and automation to build high-performing warehouses that support global growth.

You will oversee the installation and go-live of automated equipment, maintain operations, and drive efficiency while ensuring on-schedule delivery.

Qualifications

• Bachelor's degree or higher in Mechanical Automation or related field.
• Excellent oral English and communication skills.
• Experience with leading automated equipment companies in the industry.
• At least 3 projects implementing, go-live, and operating large-scale automated e-commerce systems.

Responsibilities

• Lead planning and optimization of overseas warehouse network for cross-border e-commerce.
• Oversee installation, commissioning, and go-live of automated equipment (CTU, packaging, sorting, Put-to-light).
• Drive go-live of automated operations, optimize systems and processes, and improve efficiency.
• Maintain and inspect automated equipment to ensure stable operation.

Skills

Experience with automated equipment

Large-scale e-commerce automation

English communication

Logistics optimization

Education

Bachelor's degree in Mechanical Automation or related field

Job description

Location:

New York

Employment Type:

Regular

Job Code:

A111978A

Responsibilities

The Cross-Border Logistics Operation team is undertaking the packaged parcel from the merchant, and ensure the smooth warehousing of the parcel through door-to-door pick-up/express delivery. We are looking for a professional to lead the planning and optimization of our overseas warehouse network for cross-border e-commerce. This role is ideal for someone who enjoys combining logistics strategy, data-driven analysis, and automation solutions to build high-performing warehouses that support global business growth.

• Responsible for the construction of overseas automated warehouses, including the installation, implementation, and acceptance of warehouse shelving and equipment, ensuring the warehouse is delivered and operational on schedule.
• Responsible for the installation, commissioning, and go-live operation of automated equipment, including CTU, packaging machines, sorting machines, Put-to-light walls, etc.
• Responsible for the go-live of automated operations, optimization of systems, operational processes, and human-machine collaboration, as well as efficiency improvement, to maximize the value of equipment.
• Responsible for the maintenance, upkeep, and regular inspections of automated equipment to ensure stable operation during the operational period.

Qualifications

Minimum Qualification(s):

• Bachelor's degree or above in Mechanical Automation or related fields, with excellent oral English and communication skills.
• Working experience in leading automated equipment companies in the industry
• At least 3 experiences in the implementation, go-live, and operation of large-scale automated e-commerce projects.
• Deep understanding of the principles and business applications of automated equipment and systems is preferred.

Job Information

The base salary range for this position in the selected city is $121600 - $208800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

1. 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. 3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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