TikTok Shop Account Manager

Influenceish; Vista (CA); On-site; USD 34,440 - 41,328; Full time

Job summary

Influenceish seeks a TikTok Shop Account Manager to own a portfolio of brands and drive growth via affiliate marketing, creator partnerships, livestreams, and paid media. You will serve as the primary client contact, collaborating with affiliate managers, creator managers, livestream and paid media teams.

The role emphasizes quick action, system-building for scale, and strong communication to optimize campaigns and deliver measurable revenue across brands.

Qualifications

• 2+ years of account management experience.
• Experience with eCommerce brands is a plus.
• Excellent written and verbal communication.

Responsibilities

• Own day-to-day communication with assigned clients.
• Lead weekly strategy calls and provide clear action plans.
• Maintain strong client relationships and track progress.
• Coordinate launches, promotions, and seasonal campaigns.
• Prepare weekly performance reports with insights.

Skills

Strong communication skills

Highly organized

Attention to detail

Multitasking

Tools

Google Sheets

Slack

Notion

ClickUp

Monday

Job description

Influenceish is a creator commerce agency helping brands grow through TikTok Shop. We manage creator programs, affiliate strategy, livestreams, paid media, and content that drives measurable revenue. We work with fast-growing consumer brands and are building one of the top creator commerce teams in the industry.

We’re looking for someone who thrives in a fast-paced environment, loves solving problems, and is obsessed with helping brands scale.

About Influenceish

Influenceish is a creator commerce agency helping brands grow through TikTok Shop. We manage creator programs, affiliate strategy, livestreams, paid media, and content that drives measurable revenue. We work with fast-growing consumer brands and are building one of the top creator commerce teams in the industry.

We’re looking for someone who thrives in a fast-paced environment, loves solving problems, and is obsessed with helping brands scale.

About the Role

As a TikTok Shop Account Manager, you’ll own a portfolio of brands and be responsible for driving growth through affiliate marketing, creator partnerships, livestream strategy, and operational excellence.

You’ll be the primary point of contact for clients while working closely with our affiliate managers, creator managers, livestream team, and paid media team.

This role is ideal for someone who understands TikTok Shop, moves quickly, communicates well, and enjoys building systems that scale.

Responsibilities

Client Management

• Own day-to-day communication with assigned clients
• Lead weekly strategy calls and provide clear action plans
• Maintain strong client relationships
• Track goals, deliverables, and deadlines
• Ensure every client receives exceptional service

TikTok Shop Growth

• Develop and execute TikTok Shop growth strategies
• Monitor sales, GMV, affiliate performance, and conversion rates
• Identify opportunities to improve performance
• Coordinate launches, promotions, and seasonal campaigns

Affiliate & Creator Management

• Work alongside affiliate managers to grow creator communities
• Review creator performance and optimize partnerships
• Help identify high-performing creators
• Ensure samples, commissions, and communication run smoothly

Operations

• Keep project management systems updated
• Coordinate with internal creative and livestream teams
• Manage timelines and campaign execution
• Identify operational bottlenecks and improve processes

Reporting

• Prepare weekly performance reports
• Present insights and recommendations to clients
• Track KPIs including:
• GMV
• Orders
• Affiliate revenue
• Creator activity
• Content output
• ROAS (where applicable)

Qualifications

Required

• 2+ years of account management experience
• Experience working with eCommerce brands
• Strong communication skills
• Highly organized with excellent attention to detail
• Comfortable managing multiple clients simultaneously
• Experience using Google Sheets, Slack, Notion, ClickUp, Monday, or similar tools

Preferred

• TikTok Shop experience
• Affiliate marketing experience
• Creator marketing experience
• Agency experience
• Shopify familiarity
• Knowledge of livestream commerce

What Success Looks Like

Within your first 90 days, you’ll:

• Successfully manage your own client portfolio
• Lead weekly client meetings independently
• Improve client retention and satisfaction
• Keep projects on schedule
• Help clients increase TikTok Shop sales
• Become a trusted strategic partner to every brand you manage

Compensation & Benefits

• $25-$30 an hour
• Performance bonus opportunities
• Paid holidays and PTO
• Career growth opportunities
• Work alongside one of the fastest-growing creator commerce agencies
• Access to industry events and conferences

What We’re Looking For

We’re less interested in years of experience than we are in ownership.

You should be someone who:

• Solves problems before they’re brought to you
• Communicates proactively
• Thrives under pressure
• Loves building systems
• Cares deeply about client success
• Wants to help build something meaningful