Tier III Azure & Microsoft 365 Platform Engineer

Boston Government Services; Oak Ridge (TN); Hybrid; USD 110,000 - 145,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

401K

Long-term Disability

Short-term Disability

Job summary

Boston Government Services, LLC is seeking a Tier III Azure & Microsoft 365 Platform Engineer to provide advanced operational support for clients' Azure GCC and Microsoft 365 environments across the United States.

The engineer will serve as the escalation point for cloud, identity, and collaboration services, maintaining secure, compliant, and highly available cloud operations while contributing to service reviews and continuous improvement.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
• 5+ years of enterprise infrastructure or cloud operations experience.
• 3+ years administering Azure and Microsoft 365 environments.
• Experience with Entra ID, Conditional Access, MFA, and RBAC.
• Experience with PowerShell automation.
• Experience supporting enterprise cloud operations.
• U.S. Citizenship required for client projects.
• Successful drug screening.
• Must be eligible to obtain and maintain a security or clearance badge.

Responsibilities

• Provide Tier III support for Azure and Microsoft 365 environments.
• Manage Azure subscriptions, landing zones, resource groups, and platform services.
• Support Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID.
• Manage Conditional Access, MFA, and Privileged Identity Management configurations.
• Support monitoring, alerting, backup, recovery, and operational readiness activities.
• Troubleshoot complex cloud connectivity and tenant issues.
• Support infrastructure modernization and migration initiatives.
• Develop automation using PowerShell and cloud-native tooling.
• Create SOPs, runbooks, and platform architecture documentation.
• Participate in service reviews and continuous improvement efforts.
• Support KPI and SLA performance reporting.
• Coordinate escalations with Microsoft and third-party support providers.
• Conduct knowledge transfer activities for client personnel.

Skills

Azure

Microsoft 365

PowerShell

RBAC

Entra ID

MFA

Conditional Access

Education

Bachelor's degree in Information Technology/Computer Science/Engineering or equivalent

Tools

Azure Administrator Associate

Microsoft Identity and Access Administrator

Microsoft 365 Administrator Expert

Microsoft Cybersecurity Architect

AZ-305 Azure Solutions Architect

Security+

Job description

Boston Government Services, LLC. (BGS) has created this Evergreen Talent Pool post for gathering qualified candidates for a position relating to Tier III Azure & Microsoft 365 Platform Engineer to support our clients in various locations across the US.

BGS is an engineering, technology, and security firm helping to advance missions of national importance for government programs, national laboratories, national security facilities, nuclear operations, and complex projects. We support clients at every stage, from strategic planning and program management to the execution of engineering and technical activities. We work to attract and retain the best talent because the best talent delivers the best results for our clients. Our capabilities are based on our experience in complex, secure, and highly regulated environments. We leverage our experience and capabilities to provide mission-driven solutions tuned to our client's mission needs and strategic direction.

Work that Matters. People that Matter More. At BGS, we believe meaningful work starts with great people. We foster a culture built on respect, collaboration, and accountability-where employees are empowered to contribute ideas, grow professionally, and make an impact. We care about our employees' well-being through competitive benefits, clear expectations, and an environment that values both excellence and connection.

If you align with BGS' company values and culture, we would love for you to explore opportunities to join our growing team by checking out the job description below!

Responsibilities:

The Tier III Azure & Microsoft 365 Platform Engineer provides advanced operational support for clients' Microsoft Azure GCC and Microsoft 365 environments. This engineer serves as the escalation point for cloud, identity, platform, and collaboration services and is responsible for maintaining secure, compliant, and highly available cloud operations.

• Provide Tier III support for Azure and Microsoft 365 environments.
• Manage Azure subscriptions, landing zones, resource groups, and platform services.
• Support Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID.
• Manage Conditional Access, MFA, and Privileged Identity Management configurations.
• Support monitoring, alerting, backup, recovery, and operational readiness activities.
• Troubleshoot complex cloud connectivity and tenant issues.
• Support infrastructure modernization and migration initiatives.
• Develop automation using PowerShell and cloud-native tooling.
• Create SOPs, runbooks, and platform architecture documentation.
• Participate in service reviews and continuous improvement efforts.
• Support KPI and SLA performance reporting.
• Coordinate escalations with Microsoft and third-party support providers.
• Conduct knowledge transfer activities for client personnel.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
• 5+ years of enterprise infrastructure or cloud operations experience.
• 3+ years administering Azure and Microsoft 365 environments.
• Experience with Entra ID, Conditional Access, MFA, and RBAC.
• Experience with PowerShell automation.
• Experience supporting enterprise cloud operations.
• Client projects for this position require U.S. Citizenship.
• Successful drug screening.
• Must be eligible to obtain and maintain a security or clearance badge.

Preferred Qualifications:

• Microsoft Azure Administrator Associate.
• Microsoft Identity and Access Administrator.
• Microsoft 365 Administrator Expert.
• Microsoft Cybersecurity Architect.
• AZ-305 Azure Solutions Architect.
• Security+.

Location/Work Arrangement:

• Schedule is full-time, Monday - Friday 40-hour week, 4/10's, or 9/80's and may require on call or overnight shifts depending on contract needs.
• This position may be fully onsite or hybrid/remote depending on the needs of the specific contract.

Benefits:

BGS offers a competitive total compensation package to eligible employees. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability.

Starting compensation for this role typical salary ranges between $110,000 and $145,000 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.

EEO:

BGS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Exclusive Agreement Disclaimer:

BGS has standing contracts with federal agencies throughout the United States. We require an affirmative exclusive agreement to represent all candidates to our clients. By submitting this application, you are consenting to allow BGS to represent you as a candidate for the role in which you are applying.