Tier II Low-Voltage Field Technician

Garda World Security; Richmond (VA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Job summary

ECAM, a GardaWorld Company, seeks a proactive Tier II Low Voltage Technician in Richmond, VA. You will design, install, service, test, and maintain Mobile Surveillance Units (MSUs), CCTV, alarms, and related equipment while ensuring sites are in top condition.

Responsibilities include weekly preventative maintenance, site surveys, inventory management, and client relationship building. Overtime may be available; travel up to 75% of the time is required.

Qualifications

• Experience with maintenance of mobile surveillance units (MSUs) and related surveillance technology.
• Ability to drive and travel up to 75% within the assigned territory.
• Full-time schedule with potential overtime.
• Strong communication with branch staff and clients.

Responsibilities

• Ensure all MSUs and sites under maintenance are fully operational and documented; perform weekly maintenance.
• Collaborate with operations teams to ensure timely, on-budget project completion.
• Support subcontractors, installers, project coordinators, engineering managers, and sales by conducting site surveys.
• Provide consistent communication and updates to branch staff; submit detailed daily activity reports.
• Stay current on mobile surveillance systems and related technologies; manage inventory records.
• Foster strong, professional relationships with clients and keep Account Executives informed.

Skills

Low voltage systems

CCTV maintenance

MSU knowledge

Customer communication

Tools

MSUs

Job description

Join ECAM as a Tier II Low Voltage Technician and Lead the Charge in Cutting-Edge Surveillance Technology!

ECAM (a GardaWorld Company), the leader in outdoor video surveillance, seeks a proactive Tier II Low Voltage Technician. Based in Richmond, VA, you'll design, install, service, test, and maintain Mobile Surveillance Units (MSUs), CCTV, alarms, and related equipment. Ensure MSUs and sites are in top condition, conduct weekly maintenance, collaborate on projects, assist with site surveys, update branch staff, prepare reports, stay current on technologies, manage inventory, and build client relationships.

Enjoy a stable work environment, growth opportunities, and a supportive team culture. Join us and make a difference with a positive ECAM can-do attitude!

What’s in it for You

• Competitive Pay: $27-33 per hour, Full-Time
• Work Site Location: Richmond, VA
• Set Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. This position may offer overtime.
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Career growth opportunities at GardaWorld
• Travel: This position requires the ability to drive and travel up to 75% of the time within the assigned territory.

Your Responsibilities

• Ensure all Mobile Surveillance Units (MSUs) and commercial sites under maintenance agreements are fully operational, clean, and accurately documented. Perform weekly preventative maintenance.
• Collaborate with operations teams to guarantee timely, on-budget project completion.
• Support subcontractors, installers, project coordinators, engineering managers, and sales personnel by conducting thorough site surveys.
• Provide consistent communication and updates to branch staff.
• Prepare and submit detailed daily activity reports.
• Stay current and knowledgeable in mobile surveillance systems and related technologies.
• Manage and update MSU and job site inventory records.
• Foster and maintain strong, professional relationships with clients.
• Keep Account Executives and branch personnel informed of any issues or developments at customer sites.
• Safely transport MSUs to, from, and between customer locations.