Tier II Low-Voltage Field Tech — MSU & CCTV Expert

GardaWorld; Allentown (Lehigh County); On-site; USD 37,000 - 45,000; Full time

Job summary

ECAM, a GardaWorld company, seeks a proactive Tier II Low Voltage Technician based in Allentown, PA. You will design, install, service, test, and maintain Mobile Surveillance Units, CCTV, alarms, and related equipment, ensuring sites stay in top condition.

You will conduct weekly maintenance, collaborate on projects, support site surveys, update staff, and build client relationships while staying current on technologies and safety practices. Travel up to 75% may be required.

Qualifications

• Authorized to work in the United States.
• Able to pass an extensive screening process.
• High school diploma or equivalent; vocational or technical training preferred.
• Valid driver’s license; must meet company driving requirements.
• Must pass all hiring requirements, including background check and drug screening.
• One year of hands-on experience with CCTV or alarm system installation.
• Technical knowledge of CCTV, access control, and low-voltage electronics.
• Basic understanding of electricity and job site safety practices.
• Familiarity with Microsoft Office, Internet Explorer, and ability to quickly learn new software.
• May need to obtain and maintain a valid state security license, depending on location.

Responsibilities

• Ensure all Mobile Surveillance Units (MSUs) and commercial sites under maintenance agreements are fully operational, clean, and accurately documented. Perform weekly preventative maintenance.
• Collaborate with operations teams to guarantee timely, on-budget project completion.
• Support subcontractors, installers, project coordinators, engineering managers, and sales personnel by conducting thorough site surveys.
• Provide consistent communication and updates to branch staff.
• Prepare and submit detailed daily activity reports.
• Stay current and knowledgeable in mobile surveillance systems and related technologies.
• Manage and update MSU and job site inventory records.
• Foster and maintain strong, professional relationships with clients.
• Keep Account Executives and branch personnel informed of any issues or developments at customer sites.
• Safely transport MSUs to, from, and between customer locations.
• Review video footage upon request from operations or clients and ensure operations is notified of all review requests.

Skills

Strong communication

Problem-solving

Task management

Multi-tasking

Team player

Safety conscious

Education

High school diploma or equivalent; vocational/technical training preferred

Tools

Microsoft Office

Internet Explorer

Job description

ECAM, a GardaWorld company, seeks a proactive Tier II Low Voltage Technician based in Allentown, PA. You will design, install, service, test, and maintain Mobile Surveillance Units, CCTV, alarms, and related equipment, ensuring sites stay in top condition.

You will conduct weekly maintenance, collaborate on projects, support site surveys, update staff, and build client relationships while staying current on technologies and safety practices. Travel up to 75% may be required.