Tier 3 Technician

Peraton; Washington (District of Columbia); On-site; USD 80,000 - 128,000; Full time

Job summary

Peraton is seeking a Tier 3 Technician in Washington, DC to deliver advanced IT support and account management within a federal intelligence environment. The role focuses on system account lifecycle management, identity and access management, PKI certificate administration, and escalated technical support.

You will coordinate with security teams to ensure secure, compliant access to enterprise systems, work with ITSM processes, and support secure remote access in classified environments.

Qualifications

• 5 years with BS/BA; 3 years with MS/MA, 9 years with a HS Diploma
• Extensive experience with enterprise directory services and identity management platforms
• Experience with enterprise email administration and collaboration platforms
• Strong knowledge of IT service management (ITSM) ticketing systems and processes
• Demonstrated ability to manage user account provisioning, de-provisioning, and access control
• Experience with mobile device management (MDM) platforms for enterprise environments
• Knowledge of endpoint management and software deployment tools
• US Citizen with active TS/SCI or Q/SCI security clearance

Responsibilities

• Provide advanced IT support and account management within a federal intelligence environment.
• Manage system account lifecycle, identity and access management, PKI certificate administration, and escalated support.
• Coordinate with security teams and end users to ensure secure access to enterprise systems.
• Maintain compliance with federal security policies and standards.

Skills

Directory services

Identity management

Email administration

ITSM

Account provisioning

MDM

Endpoint management

Software deployment

VPN

PAM

Cloud VDI

Education

BS/BA

MS/MA

HS Diploma

Tools

Job description

Tier 3 Technician

Requisition ID: 2026-170227

Position Category: Information Technology

Clearance: CBOSS Agency Clearance

Job Locations: US-DC-Washington

Responsibilities

Position Overview

The Tier 3 Technician provides advanced-level IT support and account management services within a federal intelligence environment. This position is responsible for system account lifecycle management, identity and access management, PKI certificate administration, and escalated technical support. The role requires close coordination with security teams and end users to ensure secure, reliable access to enterprise systems while maintaining compliance with federal security policies and standards.

Qualifications

Required Qualifications

• 5 years with BS/BA; 3 years with MS/MA, 9 years with a HS Diploma
• Extensive experience with enterprise directory services and identity management platforms
• Experience with enterprise email administration and collaboration platforms
• Strong knowledge of IT service management (ITSM) ticketing systems and processes
• Demonstrated ability to manage user account provisioning, de-provisioning, and access control
• Experience with mobile device management (MDM) platforms for enterprise environments
• Knowledge of endpoint management and software deployment tools
• US Citizen with active TS/SCI or Q/SCI security clearance

Preferred Qualifications

• Experience supporting Department of Energy
• Familiarity with privileged access management (PAM) solutions
• Experience with cloud-based virtual desktop environments
• Knowledge of endpoint encryption and antivirus management platforms
• Experience with remote access and VPN solutions in classified environments

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.