Systems Administrator Advisor, Shift 2

Peraton; United States; On-site; USD 86,000 - 138,000; Full time

Job summary

Peraton is seeking an entry level Systems Administrator (Shift 2) to support a national intelligence program that delivers engineering, development, deployment, operations, upgrades and sustainment of products and services to meet client missions. This role covers 24x7 operations with shift work and requires active TS/SCI clearance with poly eligibility.

You will provide end-user support, manage PCs and network equipment, and perform basic admin tasks while adhering to SLAs and documenting

Qualifications

• Active TS/SCI clearance with ability to pass a Poly.
• Experience with Windows and Linux OS.
• DoD 8570.01-M IAT I/II certification preferred.
• Ability to function as a back-up lead.
• Excellent communication with customers.

Responsibilities

• Provide end-user technical support to clients.
• Install, troubleshoot PC and network equipment.
• Perform basic system administrator tasks: user accounts and password resets.
• Escalate issues per SLAs and maintain logs.
• Maintain network diagrams and records, and user documentation.
• Support 24x7 operations by shift work.

Skills

Clearance TS/SCI

Security+ or CISSP

Windows OS

Linux OS

Customer communication

Detail oriented

Backup lead capability

Ability to learn

Education

BS/BA

MS/MA

PhD

Tools

Cisco Packet Tracer

Job description

Responsibilities

Peraton is seeking an entry level Systems Administrator (Shift 2) to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client's global missions.

This position performs Shift work to cover the 24X7 Operations.

• Provide end-user technical support to all clients.
• Provide technical support for computers and associated networks.
• Install, troubleshoot, service, and repair personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors as assigned.
• Perform basic system administrator functions such as network user creation and password resets.
• Escalate issues quickly and efficiently in accordance with Technical Impact Service Level Agreements (SLAs).
• Maintain network diagrams and circuit records, maintain trouble logs, and instruct users in the use of computers.
• Investigate information, network, and communications needs of users and make recommendations regarding software and hardware purchases.
• Perform basic PC, PBX, and network software programming.
• Maintain equipment, systems, and conduct testing and troubleshooting.
• Troubleshoot to proactively resolve issues and their root causes and respond to technical requests for support.
• Assess ongoing user experience and take action to resolve issues or to make enhancements.
• Support the development, implementation and maintenance processes, procedures, test cases, test results, issue resolutions, performance analysis, and user guidelines/ instructions documentation.
• Demonstrate and maintain strong customer service skills.
• Serve as the back up to the Infrastructure Service Lead as necessary.

Position is Contingent on Contract Award

Qualifications

Basic Qualifications

• Active Top Secret/ Sensitive Compartmented Information (TS/SCI) clearance with ability to pass a Poly clearance.
• Minimum of 8 years with BS/BA, Minimum of 6 years with MS/MA, Minimum of 3 years with PhD.
• Additional 4 years experience may be substituted in lieu of a degree.
• Ability to communicate effectively with customers, other co-workers, and management.
• Detail oriented.
• Experience with Windows and Linux OS.
• Ability to learn new processes, systems, and technologies, as assigned.
• Current CISSP or Security + Certification.
• Be able to perform as a back up lead as necessary.

Desired Qualifications

• Active TS/SCI with Poly clearances.
• DoD 8570.01-M IAT I or DoD 8570.01-M IAT II certification.
• Network Experience: Cisco Packet Tracer or similar.

Security Clearance

This Position requires an Active TS/SCI and the ability to obtain a Poly, US Citizenship is required to hold this clearance.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.