Tier 2 Technician

Leidos; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Leidos is hiring a Tier II Network Technician in the United States to support and maintain computer data communications systems. The role involves installation and upkeep of client LAN/WAN devices, incident resolution, and coordinating with Tier III engineers. Candidates must have a TS/SCI with Poly clearance and a minimum of 10 years of relevant experience, which can include a combination of education and work history.

This position requires significant in-office presence and offers no relocation options. A valid driver’s license is also necessary.

Qualifications

• Required Clearance: TS/SCI with Poly.
• Ability to travel 25 percent of the time.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Support installation and maintenance of client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Coordinate network operations, maintenance, repairs, or upgrades.

Skills

Layer 1 and Layer 2 network experience

TCP/IP and the OSI model knowledge

Cisco IOS and Juniper JUNOS familiarity

Basic routing fundamentals

Incident management support

Education

High school diploma along with 10 years of experience

Bachelor's degree plus 6 years of experience

Master's degree plus 4 years of experience

Doctorate plus 3 years of experience

Tools

Visio

ServiceNow

Confluence

Cisco IOS

Juniper JUNOS

Job description

Tier II Network Technician

The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer data communications systems, including design specifications, testing and inspections for computer networks; planning and implementing upgrades; and analyzing and organizing corresponding hardware and software solutions through network modeling.

Responsibilities

• Support the installation and maintenance of client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects, such as site surveys, TEMS, and coordination of new equipment installation.
• Perform configuration management functions, including updating topology drawings, ensuring accurate asset management records, and conducting inventory.
• Coordinate network operations, maintenance, repairs, or upgrades (knowledge of CISCO/Juniper RMA process).
• Maintain Layer 1 and Layer 2 network experience (CAT5, SM/MM fiber, serial cables, SFP).
• Configure and troubleshoot Layer 2 switching (VLANs, port security, thin configs).
• Utilize Cisco IOS, Juniper JUNOS, Brocade, and Foundry OS.
• Have familiarity with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE, as well as Visio, ServiceNow, and Confluence.
• May have up to 10% COMSEC responsibilities.

Requirements

• Required Clearance: TS/SCI with Poly.
• Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, a master’s and 4 years, a bachelor’s and 6 years, an associate’s and 8 years, or a high school diploma and 10 years.
• Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
• Knowledge of TCP/IP and the OSI model.
• Working knowledge of basic routing fundamentals.
• Ability to travel 25 percent of the time.
• Valid driver’s license and acceptable driving record.
• Position requires office presence at least 5 days per week and is only located in the posted location(s). No relocation is offered.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.